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Appendix/Index
Smartphone Anshin Remote Support
By sharing screens of your terminal with DOCOMO, you can receive
technical support to make settings.
·
This service is not available when not connected to an access point, in
Airplane mode, etc.
·
Smartphone Anshin Remote Support is a service requiring subscription.
·
Some operations and settings are not supported.
·
For details of Smartphone Anshin Remote Support, refer to the NTT
DOCOMO website.
1
Call スマートフォン遠隔サポートセンター (Smartphone
Remote Support center)
0120-783-360
Business hours: 9:00 a.m. to 8:00 p.m.
(open all year round) (In Japanese only)
2
From the Home screen, → “基本機能/設定 (Basic
Functions/Settings)” → “遠隔サポート(Remote
Support)”
·
For the first using, agree to “ (License
Agreement)”.
3
Enter connection number notified by DOCOMO
4
Remote support starts when you are connected
Warranty and After-Sales Service
Warranty
·
The terminal is provided with a written warranty. Make sure that you receive
it. Check the written contents and items such as “
(Shop name/date of purchase)” and keep it in a safe place. If it does not
contain the necessary information, immediately contact the shop where you
bought it. The warranty is valid for a period of one year from the date of
purchase.
·
This product and all accessories are subject to change, in part or whole, for
the sake of improvement without prior notice.
·
Since troubles, repair or other handling of the terminal may cause contents
in applications etc. to be modified or deleted. DOCOMO recommends
making a copy of application data etc., in case.
* Contacts data in the terminal can be saved in a microSD card.
After Sales Services
When problems occur
Before requesting repair, read the section on “Troubleshooting” in this
manual (P. 117). If the problem still persists, contact “Repairs” on the rear
cover of this manual (in Japanese only).
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