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DStv MULTICHOICE 933 - User Manual

DStv MULTICHOICE 933
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MULTICHOICE
MULTICHOICE
933
933
DECODER
DECODER
MANUAL
MANUAL

Questions and Answers

  • M
    Mr. Keith Warren MDJul 30, 2025
    How to fix DStv MULTICHOICE 933 when it says no signal?
    • B
      benitezlaurenJul 30, 2025
      If your DStv Other displays a 'No Signal/Searching for signal' message, try the following: - Check the cable that connects to your satellite dish to ensure it is properly connected. - Verify the satellite dish's position and realign it if necessary to optimize signal reception.
  • J
    Janice FowlerAug 3, 2025
    Why does my DStv MULTICHOICE 933 say E16 Service is currently scrambled?
    • S
      Stacy RodriguezAug 3, 2025
      If you are seeing 'Service is currently scrambled (E16)' on your DStv, it could be due to your access to the service being on hold or a loss of signal caused by a technical issue. To resolve this, it is best to call your nearest MultiChoice Call Centre for assistance.
  • M
    Michael RobertsAug 8, 2025
    What to do if DStv MULTICHOICE 933 Other says E19 Service is currently scrambled?
    • J
      Jeremy MayAug 8, 2025
      If your DStv Other displays the message 'E19 Service is currently scrambled', it means that the pre-entitlement period for your service has expired. To resolve this, you should call your nearest MultiChoice Call Centre.
  • T
    Travis EricksonAug 11, 2025
    What does E30 Service is currently scrambled mean on DStv MULTICHOICE 933?
    • C
      Cathy MatthewsAug 12, 2025
      If your DStv Other shows 'E30 Service is currently scrambled', it indicates that access to the service has been denied due to a loss of security code. In this case, you should call your nearest MultiChoice Call Centre.
  • J
    jilldiazAug 16, 2025
    What does E31 Service is currently scrambled mean on DStv Other?
    • M
      michael22Aug 16, 2025
      If your DStv Other displays 'E31 Service is currently scrambled', it means that your access to the service has been denied. To resolve this, you should call your nearest MultiChoice Call Centre.
  • B
    Beth MyersAug 20, 2025
    What does E32 Service is currently scrambled mean on DStv MULTICHOICE 933?
    • M
      Megan RogersAug 20, 2025
      If your DStv Other shows 'E32 Service is currently scrambled', it means that your smartcard has not been activated. To resolve this, you should call your nearest MultiChoice Call Centre.
  • B
    Bonnie AvilaAug 25, 2025
    What does E35 Service is currently scrambled mean on DStv MULTICHOICE 933?
    • S
      Sean WalkerAug 26, 2025
      If your DStv Other displays 'E35 Service is currently scrambled', it indicates that access to the service has been denied due to a software-related error. In this case, you should call your nearest MultiChoice Call Centre.

Summary

Safety Precautions

Mains Supply Safety

Precautions for connecting the decoder to the mains power supply.

Liquid and Spillage Safety

Keep liquids away from the decoder and avoid extreme temperatures or humidity.

Cleaning Instructions

Instructions for cleaning the exterior of the decoder.

Ventilation Guidelines

Ensure free airflow around the decoder and avoid blocking ventilation holes.

Servicing Recommendations

Do not attempt to service the decoder yourself; refer issues to an agent.

Lightning Protection

Recommendation for lightning protection devices.

Earthing Compliance

The earthing system must comply with local regulations.

Purchaser Legal Matters

Introduction and Disclaimer

Decoder is for MultiChoice services only; software may be amended.

DIY Installation Disclaimer

Consult an accredited installer for specific equipment or configuration doubts.

Installation Indemnity Clause

Manufacturer/MultiChoice not liable for installer's conduct or equipment issues.

Product Warranty and Disclaimers

Software Update Disclaimer

Manual menus may differ after software upgrades; contact support for queries.

Warranty Terms and Conditions

12-month warranty against defects; exclusions apply (tampering, misuse, etc.).

General Warranty Disclaimer

No express or implied warranties beyond the manual; excludes services other than MultiChoice.

Unpacking Decoder Contents

Remote Control Unit (RCU)

Lists the components included with the decoder.

Included Batteries

Lists the components included with the decoder.

AV Connection Cable

Lists the components included with the decoder.

Power Cable

Lists the components included with the decoder.

Understanding Your Decoder

Front Panel Overview

Explains the buttons and their functions on the front panel of the decoder.

Decoder Panel Displays

Front Panel Display Indicators

Details the meaning of various lights and indicators on the front panel.

Rear Panel Connections

Identifies and describes the ports and connectors on the rear panel.

Remote Control Functions

Standby Button

Initiates standby mode for the decoder.

Numeric Buttons

Used for entering channel numbers and PIN codes.

Information (i) Button

Displays the information plate (i-plate).

TV Button

Displays available bouquets or switches to video service.

ALT Button

Goes to the last viewed channel.

Decoder Connections

Setup 1: Decoder and TV

Step-by-step guide for connecting the decoder to a television.

Setup 2: Decoder, TV and VCR

Guide for connecting the decoder to a TV and VCR using RF connection.

Setup 3: Decoder, TV and Hi-Fi

Recommended setup for listening to DMX audio via a Hi-Fi system.

Using Your Decoder

The Information Plate (i-plate)

How to display and use the i-plate for programme information.

i-Plate Features Overview

Programme Information Features

Covers CLOCK, NOW/NEXT, EXTENDED INFO, BROWSING, REMINDERS.

Programme Information Features

Now;Next Programme Details

Explains how to view current and next programme information.

Accessing Extended Information

Details how to access and view extended programme information.

Browsing Other Channels

Describes how to browse program information on other channels using the i-plate.

Programme Reminders

Normal;Banner Reminders

Setting and cancelling on-screen reminders for programmes.

Autotune Reminders

Channel Grid Navigation

DStv Guide Overview

Volume Control

Language and Soundtrack Options

Teletext Service

Using the Teletext Service

DStv Audio Bouquet

Navigating Decoder Menus

The Main Menu

How to access and navigate the main menu of the decoder.

Decoder Information Screen

Parental Control Setup

Accessing Parental Control Menu

Steps to access the Parental Control menu and its sub-options.

Changing Parental Control PIN

Parental Guidance Levels

Service Blocking

Selecting Channels to Block

Removing Blocked Channels

Language Options

Mail Messages

Menu Colours and Transparency

Information Display Settings

Advanced Options Access

TV Installation Settings

Audio Output Selection

Setting Local Time

Software Upgrade Process

Software Downloads Information

Factory Reset Procedure

General Troubleshooting Guide

On-Screen Error Messages

Technical Specifications

Contact and Support Details

Decoder Suggestions

DStv MULTICHOICE 933 Specifications

General IconGeneral
BrandDStv
ModelMULTICHOICE 933
CategoryOther
LanguageEnglish