EDAN C6A - User Manual

Questions and Answers

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Olivia LarsonAug 18, 2025
What to do if the image observation area is blank screen in white on EDAN Medical Equipment?
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  gary87Aug 18, 2025
  If the image observation area on your EDAN Medical Equipment Colposcope shows a blank white screen, there are several potential causes. First, ensure the USB&DC cable (or USB cable) is securely connected. If it's loose, close the software, reconnect the cable, and restart the software. If the cable is damaged, it should be replaced. Also, check the DC cable of the power adapter and ensure it is fastened. Finally, the drive of the video capture card may be faulty, requiring reinstallation.
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Mrs. Jessica WattsAug 20, 2025
Why is the camera power indicator off on EDAN C6A Medical Equipment?
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  heathersmithAug 21, 2025
  If the camera power indicator is off on your EDAN Medical Equipment, there could be several reasons. Check the USB&DC cable for damage and replace it if necessary. Ensure the USB&DC cable and the DC cable of the power adapter are securely fastened. Inspect the signal input cable in the video capture box and the connecting cable in the camera for looseness – open the video capture box or remove the plastic cover to check. If none of these resolve the issue, the board in the camera might be damaged and require replacement.
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Dennis McdonaldAug 23, 2025
What to do if WorkStation of Colposcope EDAN C6A Medical Equipment stops working?
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  xrodriguezAug 23, 2025
  If your EDAN Medical Equipment Colposcope WorkStation stops working, it might be due to a software breakdown. Try restarting the software to resolve the issue.
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Timothy MckinneyAug 26, 2025
Why is the image observation area a blank screen in black or blue on EDAN C6A?
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  Terry AndersonAug 26, 2025
  If the image observation area on your EDAN Medical Equipment displays a blank black or blue screen, several issues could be the cause. A damaged USB&DC cable (or USB cable) might be the problem, so try replacing it. Incorrect parameter settings of the video capture card could also be responsible; restore them to their default values. Check for loose connections in the camera's connecting cable (remove the plastic cover to inspect) or the signal input cable in the video capture box (open the box to check). In some cases, the board in the camera or the shooting module might be faulty, requiring replacement.
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Samantha SmithAug 27, 2025
How to fix unsuccessful connection to the printer on EDAN C6A Medical Equipment?
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  Douglas FryeAug 28, 2025
  If you're experiencing an unsuccessful connection to the printer with your EDAN Medical Equipment, first ensure that you have selected the correct printer in the print setup page. If the printer drive is not installed correctly, reinstall it. Also, verify that there is a physical connection to the printer.
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Makayla GuerraAug 30, 2025
What to do if EDAN C6A Medical Equipment says 'Please connect the camera'?
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  Bradley McbrideAug 30, 2025
  If your EDAN Medical Equipment indicates 'Please connect the camera,' first ensure that the camera is switched on and that all equipment forming the system is connected as required. If the issue persists, the USB-to-COM driver may not be installed. To install it, connect the camera to the computer and switch it on. Then, open the software installation package and find the usbdriver\USBToCOMdirectory. If you are using a 32-bit operating system, open the X32 folder, right-click installUSBtoCOM.bat, and choose 'Run as administrator.' If you are using a 64-bit operating system, open the X64 folder, right-click installUSBtoCOM.bat, and choose 'Run as administrator.'
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anashSep 3, 2025
How to fix unsuccessful connection to the database on EDAN C6A Medical Equipment?
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  Yolanda GilbertSep 3, 2025
  If you're experiencing an unsuccessful connection to the database with your EDAN Medical Equipment, it might be because too many tasks were started when starting the device, or the software was started before the database was running. Try restarting the software. Alternatively, the database service might not be starting. To resolve this: 1. Open the database installation directory (e.g., D:\Cx\Cx_Database\data) and delete the file named 'postmaster.pid'. 2. Go to Start > Control Panel > Administrative Tools > Services and enable 'postgresql-8.3'.
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David CarterSep 6, 2025
What does it mean when EDAN C6A says 'Please confirm whether PDFCreator 0.9.6.0 is installed'?
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  loganjohnsonSep 6, 2025
  If your EDAN Medical Equipment displays the message 'Please confirm whether PDFCreator 0.9.6.0 is installed,' it indicates that PDFCreator 0.9.6.0 is not installed. To resolve this, install PDFCreator 0.9.6.0.
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Scott JohnsonSep 8, 2025
Why are the keys not sensitive or cannot control the camera on EDAN C6A Medical Equipment?
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  Andrew ArnoldSep 8, 2025
  If the keys on your EDAN Medical Equipment are not sensitive or cannot control the camera, the issue might stem from several causes. A faulty circuit could be the reason, suggesting the need to replace the control board and keyboard. Inspect the connecting cable for damage and replace if necessary. Ensure the connecting cable is securely fastened. Lastly, the shooting module might be malfunctioning, requiring replacement.
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lopezchristopherSep 12, 2025
What to do if the foot switch does not respond on EDAN Medical Equipment?
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  Justin PopeSep 12, 2025
  If the foot switch on your EDAN Medical Equipment does not respond, there are a few potential reasons. Check the connecting cable for any damage and replace it if needed. Ensure the connecting cable is securely fastened. If neither of those solutions work, the foot switch itself may be broken and require replacement.