C3A, C6A, C6A HDVideoColposcope User Manual Troubleshooting
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operating system is used, open the X64
folder, right-click
installUSBCard.batand choose Run as
administrator.
C6A HD: Open the software installation
package and find hd, double-click and
run DRIVER.QP0204_YS.exe.
The disk space is
insufficient.
Please connect the
camera.
The camera is not
switched on.
Connect equipment forming the system
as required and switch on the camera.
The USB-to-COM driver
has not been installed.
1. Connect the camera to the computer
and switch on the camera.
2. Open the software installation
package and find the
usbdriver\USBToCOMdirectory. If the
32-bit operating system is used, open
the X32 folder, right-click
installUSBtoCOM.bat and choose Run
as administrator. If the 64-bit
operating system is used, open the X64
folder, right-click
installUSBtoCOM.bat and choose Run
as administrator.
Unsuccessful
connection to the
printer.
Select the incorrect
printer in the print setup.
Open the print setup page and select the
correct printer.
The printer drive is not
installed correctly.
Reinstall the printer drive.
No connection to the
printer.
Please confirm
whetherPDFCreator
0.9.6.0 is installed.
No PDFCreator 0.9.6.0 is
installed.
Install PDFCreator 0.9.6.0.
WorkStation of
Colposcope stops
working.
The software breaks
down.