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Electrolux EWFLW65H User Manual

Electrolux EWFLW65H
90 pages
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Publication #5995523544 Revision B August 2010
Technical Service Manual
Wave-Touch™ & IQ-Touch™
Front-Load Washer
Models
EWFLW65H & EIFLW55H

Table of Contents

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Questions and Answers:

Electrolux EWFLW65H Specifications

General IconGeneral
BrandElectrolux
ModelEWFLW65H
CategoryWasher
LanguageEnglish

Summary

Basic Information

Safe Servicing Practices For All Appliances

Guidelines for safe operation and maintenance to prevent injury and damage during appliance service.

Important Safety Instructions

Critical safety warnings for operation, installation, and service, categorized by DANGER, WARNING, CAUTION.

Protect Children

Safety measures to prevent child access and misuse of the appliance.

Prevent Fire

Precautions to avoid fire hazards related to flammable materials and improper use.

Prevent Injury

Safety guidelines to prevent electrical shock, stability issues, and personal injury during operation.

Model Number Breakdown

Explanation of the nomenclature used for appliance model numbers.

Serial Number Breakdown

Explanation of the components and structure of the appliance serial number.

Product Specifications IQ-Touch™ Washer

Detailed features and specifications for the IQ-Touch™ washer model.

Product Specifications Wave-Touch™ Washer

Detailed features and specifications for the Wave-Touch™ washer model.

Prevent Injury And Damage To The Washer

Instructions to prevent injury and damage during washer use and maintenance.

Automatic Temperature Control (ATC) System

Explanation of how the ATC system controls water temperature for various wash/rinse cycles.

Water Level

Information on checking the water level and required water pressure.

Installation Cycle

Procedure for running the installation cycle to verify proper setup and functionality.

Component Description

Overview of key internal components and their functions.

Door Lock Assembly Operation

Details on how the door lock mechanism functions, including manual override and safety features.

Electronic Water Level Switch

Explanation of the electronic water level sensor's function and components.

Mass Damper Operation

Description of the mass damper's function in reducing cabinet vibration.

Drive Motor Operation

Explanation of the drive motor's operation and its speed control.

Speed Control

Details on how the speed control board manages motor speed and monitors load balance.

Automatic Dispenser Operation

Explanation of how the automatic detergent, bleach, and fabric softener dispenser system works.

Unbalance Sensing

Description of the algorithm used to detect and manage static and dynamic load unbalance.

Oversudsing Detection

Methods used by the washer to detect and manage excessive suds during cycles.

The Language of Laundry

Guide to understanding laundry care symbols used on garment labels.

Installation Information

Recognize safety symbols, words and labels

Guide to understanding safety symbols (WARNING, CAUTION) and their meanings.

Safety Precautions

General safety precautions to follow before attempting installation or operation.

Destroy carton, plastic bags...

Safety warning regarding packaging materials and child suffocation hazards.

Keep laundry products out of children's reach

Safety warning to keep laundry products inaccessible to children.

Cut hazard

Warning about sharp edges and the need for protective gloves during handling.

Excessive weight hazard

Caution regarding the risk of injury from heavy lifting, requiring multiple people.

Pre-installation Requirements

Preparation steps and requirements before installing the appliance.

Tools and materials needed for installation

List of tools and materials required for the proper installation of the appliance.

Electrical Requirements

Specifications for the electrical circuit and power supply needed for the washer.

Grounding Requirements

Essential grounding requirements to prevent electrical shock hazards.

Water Supply Requirements

Specifications for water supply faucets, pressure, and hose connections.

Drain System Requirements

Requirements for the drain system, including flow rate, standpipe diameter, and height.

Removing Foam Packaging

Step-by-step instructions for safely removing foam packaging and preparing the unit.

Clearance Requirements

Guidelines for minimum installation clearances around the appliance.

Installation in a Recess or Closet

Guidelines for minimum installation clearances in alcoves, under counters, and closets.

Installed Washer Dimensions

Diagrams and measurements detailing the physical dimensions of the installed washer.

Removing Shipping Hardware

Instructions for removing shipping bolts, clamps, and spacers for installation.

Leveling Washer

Procedure for properly leveling the washer to prevent noise and vibration.

Connecting Inlet Water

Steps for connecting the hot and cold water inlet hoses, including color coding.

Connecting Drain and Electrical

Instructions for connecting the drain hose and power cord.

Wave-Touch™ Installation Cycle

Procedure for running the Wave-Touch™ installation cycle to verify setup.

IQ -Touch™ Installation Cycle

Procedure for running the IQ-Touch™ installation cycle to verify setup.

Reversing Door

Steps and considerations for reversing the door swing of the washer.

Preparing to Reverse Door Swing

Preparation steps before reversing the door swing of the washer.

Removing Trim Ring

Steps to remove the door trim ring for access to the hinge.

Removing Door from Hinge

Instructions for safely removing the washer door from its hinges.

Removing Hinge from Front Panel

Procedure for removing the door hinge assembly from the front panel.

Removing Door Lock from Front Panel

Steps to remove the door lock assembly from the front panel.

Reattaching Door Lock to Front Panel

Procedure for reattaching the door lock assembly to the front panel.

Reattaching Hinge to Front Panel

Steps for reattaching the door hinge assembly to the front panel.

Removing Striker Plate

Instructions for removing the striker plate from the door assembly.

Removing Latch Indicator

Steps to remove the latch indicator from the door assembly.

Removing Hole Plug

Procedure for removing the hole plug from the door assembly.

Reinserting Latch Indicator

Steps for reinserting the latch indicator into the door assembly.

Reattaching Striker Plate

Procedure for reattaching the striker plate to the door assembly.

Reattaching Door Assembly

Steps for reattaching the complete door assembly to the hinge.

Reversing Trim Ring

Instructions for reversing the trim ring orientation and removal.

Reinstalling Trim Ring

Steps for correctly reinstalling the trim ring onto the door.

Accessories

Information on optional accessories for the washer.

Matching Storage Pedestal

Information about optional storage pedestals for elevating the washer.

Dryer Stacking Kit

Details on the kit available for stacking a matching dryer on top of the washer.

Drain Hose Extension Kit

Information on ordering an extension kit for the drain hose.

Universal Appliance Wrench

Note about the universal appliance wrench supplied with the washer.

Dryer Stacking Instructions

Instructions for stacking a dryer on top of the washer.

Kit Components

List of components included in the dryer stacking kit.

Preparing to Stack

Steps to prepare for stacking the dryer onto the washer.

Preparing Dryer for Stacking

Instructions for preparing the dryer unit before stacking it.

Preparing Washer for Stacking

Steps for preparing the washer unit before stacking the dryer.

Stacking Dryer

Procedure for physically stacking the dryer onto the washer.

Removing Stacked Dryer

Instructions for safely removing a stacked dryer from the washer.

Electronic Control

Control Panel (User Interface Layout) Wave-Touch™

Diagram and explanation of the Wave-Touch™ control panel layout and functions.

Selecting the Appropriate Cycle and Settings Overview

Guide on how to select cycles and adjust wash temperature, spin speed, and soil level.

Demo Mode

Instructions for activating and deactivating the demonstration mode of the washer.

Wave-Touch™ Washer Cycle Chart

Chart detailing temperature, spin speed, soil level, and options available for each Wave-Touch™ cycle.

Control Panel (User Interface Layout) IQ-Touch™

Diagram and explanation of the IQ-Touch™ control panel layout and functions.

Selecting the Appropriate Cycle and Settings Overview

Guide on how to select cycles and adjust temperature, spin speed, soil level, and options.

Demo Mode

Instructions for activating and deactivating the demonstration mode of the washer.

IQ-Touch™ Washer Cycle Chart

Chart detailing temperature, spin speed, soil level, and options for each IQ-Touch™ cycle.

Cycle Selection

Overview of how to select wash cycles and descriptions of common cycles like Normal, Colors, Whites, Heavy Duty.

Normal

Description of the Normal wash cycle, its duration, and available settings.

Colors

Description of the Colors wash cycle, its duration, and available settings.

Whites

Description of the Whites wash cycle, its duration, and available settings.

Heavy Duty

Description of the Heavy Duty wash cycle, its duration, and available settings.

Deep Clean Sanitize

Details on the Deep Clean Sanitize cycle for heavy soil and sanitization.

Casual

Description of the Casual wash cycle for permanent press items.

Active Wear

Description of the Active Wear cycle for synthetic athletic apparel.

Fast Wash

Description of the Fast Wash cycle for quick washing of lightly soiled loads.

Delicate

Description of the Delicate cycle for knits and delicate fabrics.

Hand Wash

Description of the Hand Wash cycle for items labeled 'Hand Wash'.

Spin Only

Explanation of the Spin Only cycle for draining water and spinning loads.

My Favorite (IQ Touch™)

Instructions for programming and using custom favorite cycles on IQ-Touch™ models.

My Favorites (Wave Touch)

Instructions for selecting and using saved favorite cycles on Wave Touch™ models.

My Favorites (Wave Touch)

Details on managing multiple users and their custom favorite cycles on Wave Touch™ models.

Wave Touch™ Washing/Rinsing Temperature

Guide to selecting and understanding washing/rinsing temperatures for Wave Touch™.

Spin Speed

Explanation of available spin speeds and their effects on water extraction and fabric care.

Soil Level

Guide to adjusting wash time based on the soil level of the load.

IQ Touch™ Washing/Rinsing Temperature

Guide to selecting and understanding washing/rinsing temperatures for IQ Touch™.

Options

Overview of available cycle options and how to select them.

Eco Friendly

Explanation of the Eco Friendly option for reducing hot/warm water usage.

Stain Clean

Description of the Stain Clean option for soaking heavily soiled items.

Extra Rinse

Information on using the Extra Rinse option for better detergent removal.

Auto Temp

Explanation of the Auto Temp option for regulated wash and rinse water temperatures.

Extra Spin

Details on the Extra Spin option for improved water extraction.

Prewash

Explanation of the Prewash option for heavily soiled loads.

Warm Rinse

Information on selecting the Warm Rinse option for specific cycles.

Delay Start

Instructions for using the Delay Start feature to schedule wash times.

User Interface Features

Features for personalizing the user interface and appliance settings.

Save as Favorite

Feature allowing personalization of up to 3 custom cycles per user.

Set Prefs

Function to personalize cycles, hide descriptions, set language, and adjust display settings.

User Guides

Access to guides for cycles, settings, options, and preferences.

Stain Guides

Reference for stain removal instructions based on stain type.

Control Lock

Feature to lock controls to prevent accidental operation, especially by children.

Save as Favorite

Detailed steps for saving custom cycles as favorites.

Setting Preferences

Personalizing appliance settings and user preferences.

Custom Mode

Allows up to 3 household members to personalize their favorite cycles.

System Clean

Procedure for running the System Clean cycle to freshen the washer.

Reset (WaveTouch™)

Instructions for resetting cycle settings or factory defaults on Wave-Touch™ models.

Reset (IQTouch™)

Procedure for resetting settings on IQTouch™ models.

Contrast

How to adjust the display contrast.

Brightness

How to adjust the display brightness.

Volume

How to adjust the volume of the chime.

Language

How to select the display language.

Cycle Description

Enabling/disabling the display of cycle names and descriptions.

Status Display

Information on what is displayed during cycle operation.

Install Cycle (WaveTouch™)

Steps to access and run the Install Cycle for Wave-Touch™ washers.

Install Cycle (IQ Touch™)

Steps to access and run the Install Cycle for IQ Touch™ washers.

Diagnostics and Error Codes

Procedures for diagnosing issues and understanding error codes.

Reading Error Codes

How to display and interpret error codes shown on the washer's display.

To Clear Latest Stored Error Code

Procedure for clearing stored error codes from the washer's memory.

Diagnostic Test

Instructions for starting and running the diagnostic test for component function.

Exiting Diagnostic Mode

Methods to safely exit the diagnostic mode and return to normal operation.

Error Code Chart

Table listing error codes, their fault conditions, and recommended checks or tests.

Error Code Test Chart

Detailed troubleshooting steps for various error codes.

Error Code Test Chart

Continuation of detailed troubleshooting steps for error codes.

Component Teardown

WARNING

Critical safety warnings before starting component removal and service.

CAUTION

Safety cautions regarding sharp edges and hot components during service.

Door Trim Ring Removal

Step-by-step instructions to remove the door trim ring.

Door Assembly Removal

Procedure for removing the complete door assembly from the washer.

Striker Plate Removal

Instructions for removing the striker plate and striker assembly.

Inner Door Glass Removal

Steps to remove the inner door glass from the door assembly.

Latch Indicator Removal

Procedure for removing the latch indicator from the door assembly.

Outer Door Glass Removal

Instructions for removing the outer door glass.

Door Hinge Removal

Steps to remove the door hinge assembly.

Door Lock Assembly Removal

Procedure for removing the door lock assembly.

Bellows Removal

Instructions for removing the bellows or boot gasket.

Reinstalling or Replacing the Bellows

Detailed steps for reinstalling or replacing the bellows.

Interior Light Removal

Instructions for removing the interior LED light assembly.

Top Panel Removal

Steps to remove the top panel of the washer.

Vibration Dampener Removal

Procedure for removing the vibration dampener.

Detergent Drawer Removal and Breakdown

Instructions for removing and disassembling the detergent drawer.

Console Panel Removal

Steps to remove the console panel.

Control Assembly Removal and Breakdown

Procedure for removing the control assembly and its components.

Front Panel Removal

Instructions for removing the front panel of the washer.

Controller Assembly Removal

Steps to remove the controller assembly, including the box and circuit board.

Weight Ring Removal

Procedure for removing the weight ring from the wash tub assembly.

Water Inlet / Overflow Vent Tube Grommet

Instructions for removing the water inlet/overflow vent tube grommet.

Overflow /Vent Tube Removal

Steps to remove the overflow/vent tube.

Water Inlet Valve Assembly

Procedure for removing the water inlet valve assembly.

Water Inlet Screen Removal

Instructions for removing water inlet screens for cleaning.

Top Rear Brace Removal

Steps to remove the top rear brace.

External Drain Hose Removal

Procedure for removing the external drain hose.

Detergent Cavity Assembly Removal

Instructions for removing the detergent cavity assembly.

Detergent Dispenser Outlet Hose Removal

Steps to remove the detergent dispenser outlet hose.

Power Cord Removal

Procedure for removing the power cord.

Rear Access Cover Removal

Instructions for removing the rear access cover.

Suspension Spring Removal

Steps to remove the suspension springs.

Top Center Brace Removal

Instructions for removing the top center brace.

Electric Water Level Sensor Removal

Procedure for removing the electric water level sensor.

Drain Pump Removal

Steps to remove the drain pump.

Drive Belt Removal

Instructions for removing the drive belt.

Large Pulley Removal

Steps to remove the large pulley.

Drive Motor Removal

Procedure for removing the drive motor.

Speed Control Board Assembly Removal

Instructions for removing the speed control board assembly.

Air Bell Removal

Steps to remove the air bell.

Heating Element Assembly Removal

Procedure for removing the heating element assembly.

Air Shock Absorber Removal

Instructions for removing the air shock absorbers.

Tub Assembly Removal

Detailed steps for removing the entire tub assembly.

Tub Assembly Removal (continued)

Continuation of steps for removing the tub assembly.

Troubleshooting

Blue stains

Troubleshooting common causes and corrections for blue stains on laundry.

Discoloration, graying

Troubleshooting common causes and corrections for discoloration or graying of fabrics.

Greasy, oily stains

Troubleshooting common causes and corrections for greasy or oily stains.

Holes, tears, or snags

Troubleshooting common causes and corrections for fabric damage like holes, tears, or snags.

Lint

Troubleshooting common causes and corrections for lint issues on laundry.

Pilling

Troubleshooting common causes and corrections for pilling on fabrics.

Residue or powder on dark items; stiff, harsh fabrics

Troubleshooting causes and corrections for residue on dark items.

Wrinkling

Troubleshooting common causes and corrections for excessive wrinkling of clothes.

Yellow buildup of body soil on synthetic fabrics

Troubleshooting causes and corrections for yellow buildup on synthetic fabrics.

Yellow or brown rust stains

Troubleshooting causes and corrections for yellow or brown rust stains on fabrics.

High pitch 'jet engine' noise

Troubleshooting causes and corrections for high-pitched noises during the spin cycle.

Rattling and clanking noise

Troubleshooting causes and corrections for rattling and clanking sounds.

Squealing sound or hot rubber odor

Troubleshooting causes and corrections for squealing sounds or hot rubber odors.

Thumping sound

Troubleshooting common causes and corrections for thumping sounds.

Vibrating noise

Troubleshooting causes and corrections for excessive vibration.

Washer does not start

Troubleshooting steps when the washer fails to start.

Washer won't spin

Troubleshooting steps when the washer does not spin.

Residue left in drum

Troubleshooting causes and corrections for residue remaining in the drum.

Water collects in bleach and fabric softener compartments

Troubleshooting causes for water accumulation in dispenser compartments.

Wash load too wet after spin

Troubleshooting causes and corrections for loads being too wet after spinning.

Water does not enter washer or it enters slowly

Troubleshooting steps for issues with water filling the washer.

Warm or hot water is not hot enough

Troubleshooting causes and corrections when water is not sufficiently hot.

Water in washer does not drain or drains slowly

Troubleshooting steps for slow or no draining of water from the washer.

Water leaks

Troubleshooting causes and corrections for water leaks from the washer.

Oversudsing

Troubleshooting causes and corrections for excessive sudsing.

Incorrect wash and rinse temperatures

Troubleshooting incorrect wash and rinse temperatures.

Water is entering washer but tub does not fill

Troubleshooting water filling issues.

LCD displays DEMO MODE

Troubleshooting steps if the LCD displays DEMO MODE.

Component Resistance Chart

Table listing electrical components and their resistance values for testing.

Wiring Schematics

Model EWFLW65H & EIFLW55H

Main wiring diagram for the EWFLW65H and EIFLW55H washer models.

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