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EMC Connectrix B Series v6.2 ED-DCX-4S-B Hardware Reference Manual
Diagnostics and Troubleshooting
Introduction
For information about troubleshooting the entire fabric, refer to the
EMC Connectrix B Series Fabric OS Troubleshooting and Diagnostics
Guide.
The ED-DCX-4S-B includes a number of diagnostic aids to assist with
troubleshooting, including LEDs on the hardware, commands that
display current status, diagnostic tests for hardware and software,
and error messages. In addition, a number of managing and
monitoring features are available, such as Fabric Manager, Web Tools,
Fabric Watch, and Advanced Performance Monitoring.
If the ED-DCX-4S-B does not operate as expected, the following steps
can be taken to diagnose the problem:
◆ Check the LEDs and see the LED tables (Chapter 4, “Monitor
System Components,”) for interpretation and recommended
actions.
◆ Review the results of the last POST run by the ED-DCX-4S-B
(“Interpreting POST and boot results”).
◆ Review the error logs. (Refer to the EMC Connectrix B Series Fabric
OS Troubleshooting and Diagnostics Guide for more information).
• Review RASlog entries.
• Type the sensorShow command to determine the status of the
hardware components.
• Run diagnostic tests (“Diagnostics”).
• Reboot the ED-DCX-4S-B or power the entire chassis off and
then on (“Powering off the ED-DCX-4S-B” and “Connecting a
serial cable between ED-DCX-4S-B and host”).
If the problem is still unresolved after these steps, contact your EMC
Customer Service representative.
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