l
Go to https://support.emc.com, select VNX Series, click Search Support, and
enter the specific failure message into the EMC Knowledgebase for possible
resolution and corrective action.
Update the storage system software and register your system
The storage system comes pre-installed with the latest version of VNX Operating
Environment (OE) software available at the time of shipment. The Unisphere Service
Manager (USM) is a collection of tools that helps you update, install, register, and
maintain your system hardware and software. Use USM to check for and install an
updated version of the VNX OE software and register your storage system.
Downloading USM documentation
Procedure
1. Go to https://support.emc.com to
your model
> Documentation to download
Downloading and Installing USM
.
2. For additional information on using USM, go to https://mydocs.emc.com/VNX.
3. Under VNX tasks, select Update VNX software.
4. Select appropriate settings for your configuration to generate a customized procedure.
Downloading and installing the Unisphere Service Manager
If you do not already have USM installed on your Windows management station,
download and install the latest version:
Procedure
1. From the https://support.emc.com, select
your system
> Downloads.
The Downloads page appears.
2. From download list, select the Unisphere Service Manager link and save the software
to your host or management station.
3. In the folder where you saved the USM, double-click the executable (.exe) file.
4. Follow the instructions that appear.
5. When the installation is complete, click Done.
Unisphere Service Manager opens.
6. Click Login.
7. Connect to your system by entering the host name or IP address and click Connect.
Downloading the latest version of the VNX operating environment software
(optional)
EMC recommends downloading and installing the latest version of the operating
environment.
This task is optional.
Procedure
1. Select Software > System Software..
2. Run the Prepare for Installation wizard to check for an updated version of the VNX OE.
Setup
Update the storage system software and register your system 69
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