9 Trouble-shooting PROline Promag 50
88 Endress+Hauser
9.2 System error messages
Serious system errors are always recognised by the instrument as “Fault message”,
and are shown as a lightning flash ( $) on the display. Fault messages immediately affect
the inputs and outputs. Simulations and positive zero return, on the other hand, are
classed and displayed as notice messages.
"
Caution!
In the event of a serious fault, a flowmeter might have to be returned to the manufacturer
for repair. The procedures on Page 8 must be carried out before you return a flowmeter
to Endress+Hauser.
Always enclose a duly completed “Declaration of contamination” form. You will find a
preprinted blank of the this form at the back of this manual.
!
Note!
The listed error message types below correspond to the factory setting.
Also observe the information on Page 64 and 94.
Type Error message / No. Cause Remedy / spare part
S = System error
$ = Fault message (with an effect on the outputs)
! = Notice message (without an effect on the outputs)
No. # 0xx
→ Hardware error
S
$
CRITICAL FAILURE
# 001
Serious device error Replace the amplifier board.
Spare parts
→ Page 96
S
$
AMP HW EEPROM
# 011
Amplifier:
Defective EEPROM
Replace the amplifier board.
Spare parts
→ Page 96
S
$
AMP SW EEPROM
# 012
Amplifier:
Error accessing EEPROM data
The EEPROM data blocks in
which an error has occurred are
displayed in the “TROUBLE-
SHOOTING” function.
Press Enter to acknowledge the
errors in question; default values
are automatically inserted instead
of the errored parameter values.
! Note!
The measuring device must be
restarted after fault elimination.
S
$
SENSOR HW DAT
# 031
Sensor DAT:
1. S-DAT is defective.
2. S-DAT is not plugged into the
amplifier board or is missing.
1. Replace the S-DAT.
Spare parts
→ Page 96
Check the spare part set
number to ensure that the new,
replacement DAT is compati-
ble with the measuring elec-
tronics.
2. Plug the S-DAT into the
amplifier board
→ Page 98,
100
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