Troubleshooting
Operator’s Manual A
–3
Instrument Problems
If the instrument issue is not resolved through re-setting the Process Peak
Tracking, refer to Table A–1 below before contacting Service (refer to “Service
Contact” on page A-4).
Table A–1 Potential instrument problems and their solutions
Symptom Response
Non-Operation (at start up) Refer to the Hardware Manual.
Non-Operation (after start up) Refer to “Service Contact” on page
A-4
.
Laser Power Low Alrm Press # 6 to capture diagnostic data
and send the file to SpectraSensors.
Refer to the Hardware Manual.
Pressure Low Alarm or Pressure High
Alarm fault
Refer to the Hardware Manual.
Temp Low Alarm or Temp High Alarm
fault
Refer to the Hardware Manual.
Front panel display is not lit and no
characters appear
Refer to the Hardware Manual.
Strange characters appear on front panel
display
Refer to the Hardware Manual.
Pressing keys on front panel do not have
specified effect
Refer to the Hardware Manual.
System stuck in Fit Delta Exceeds
Limit restart for greater than 30 minutes
Refer to “Service Contact” on page
A-4
.
Not getting enough flow to the sample
cell
Refer to the Hardware Manual.
No reading on device connected to
current loop
Refer to the Hardware Manual.
Current loop is stuck at 4 mA or 20 mA Check display for error message. If
alarm has been triggered, reset the
alarm.
Refer to the Hardware Manual.
Reading seems to always be high by a
fixed amount
Capture diagnostic data and send the
file to SpectraSensors (see “To read
diagnostic data with
HyperTerminal” on page 3-5).
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