EPSON Stylus PHOTO 2100/2200 Revision B
TROUBLESHOOTING Troubleshooting 93
Table 3-14.  Phenomenon-Based Cutter Jam Error Check Points
Occurrence Timing Phenomenon Detail
Faulty Part/
Part Name
Check Point Remedy
At roll paper feeding 
by auto loading
After the roll paper is fed, the 
Paper LED indicates Blink 2.
Cutter motor 1. Check that the connector cable of the Cutter motor is connected to 
CN2 on the Driver board correctly.
2. Check the Cutter motor for a failure.
3. Check the Cutter motor connector cable for damage.
1. Connect the connector cable of the Cutter 
motor to CN2 on the Driver board securely.
2. Change the Cutter motor for a new one.
3. Change the Cutter motor for a new one.
At roll paper feeding When the roll paper is fed, the 
Cutter produces operating noise.
Cutter unit 1. Check the rail groove of the Cutter for paper dust, foreign matter, 
etc.
1. Remove the paper dust, foreign matter, etc. 
from the rail groove of the Cutter.
At roll paper cutting When the roll paper is cut, the 
paper is cut only halfway.
Cutter unit 1. Check that the paper used is not other than the EPSON special 
media.
2. Check the Cutter for damage.
1. Use the EPSON special media.
2. Change the Cutter unit for a new one.
Cutter motor
CN2
Driver board