Epson DiscProducer PP-100N Administrator's Guide

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Troubleshooting
Disc pickup
error (ST1/2)
The arm cannot pick up the disc in the stacker. If the
indicated stacker is an input stacker, fully separate and
reload the discs in the stacker.
Disc release
error
The arm cannot release the disc.
Do not remove the disc by hand. This could damage the
arm. Turn off the power of the product, and then turn it on
again. During the initialization operation of the product, the
arm releases the disc. If the same error message still
appears, repair is required. Please contact Customer
Support.
Discs ejected
from ST2?
Perform the procedure below.
1. Remove the published discs from Stacker 2.
2. Refill the discs if necessary.
3. Press the button.
Note: In Batch Mode, if Stacker 2 is removed during
publishing progress, it is always recognized as the input
stacker when loaded again.
Drive tray
open/close error
-When the drive tray does not come out-
Turn off the power, and then turn it on again. If the drive trays
still does not come out, see “Drive tray does not come out”
on page 91 in this guide. If the same error message appears
again, repair is required. Please contact Customer Support.
-When the drive tray does not close-
Remove any remaining discs, turn off the power, and then
turn on the power again. If the same error message still
appears, repair is required. Please contact Customer
Support.
Fan control
error
Turn off the power, and then turn it on again. If the same error
message still appears, repair is required. Please contact
Customer Support.
Ink cartridge
cover open
Close the ink cartridge cover.
This product is currently operating.
Close the ink cartridge cover.
Ink problem
(C,LC,LM,M,Y,K)
An invalid ink cartridge is installed.
Replace the cartridge of the displayed color. (See
“Changing the Ink Cartridge” in the PP-100N User’s Guide.)
Internal drive
error (DRV 1/2)
Turn off the power, and then turn it on again. If the same error
message still appears, repair is required. Please contact
Customer Support.
Internal printer
error
Turn off the power, and then turn it on again. If the same error
message still appears, repair is required. Please contact
Customer Support.
Error Message Remedy
Notification
Sound

Epson DiscProducer PP-100N Specifications

General

Capacity	50 discs
Interface	Ethernet
Product color	Black, Grey
Printing colors	Black, Cyan, Light cyan, Light magenta, Magenta, Yellow
Country of origin	China
Quantity per pack	1 pc(s)
Media types supported	CD-R, DVD-R, DVD+R, DVD-R DL, DVD+R DL
Optical disc diameter	120 mm
Publishing speed (CD)	30 discs/hour
Publishing speed (DVD)	17 discs/hour
Number of CD/DVD drives	2
Compatible operating systems	Windows 7, Windows 8 (32/64 bit), Windows Server 2003 (32/64bit), Windows Server 2008 (32/64bit), Windows Server 2012 (64bit), Windows Vista, Windows XP
Print speed (speed mode)	60 discs/hour
Print speed (quality mode)	42 discs/hour
Print resolution (speed mode)	1440 x 1440 DPI
Print resolution (quality mode)	1440 x 720 DPI
CD write speed	40 x
DVD-R write speed	12 x
Ethernet LAN (RJ-45) ports	1
Ethernet LAN	Yes
Pallet width	800 mm
Pallet height	1011 mm
Pallet length	1200 mm
Pallet width (UK)	1000 mm
Quantity per pallet	6 pc(s)
Quantity per pallet layer	2 pc(s)

Weight and Dimensions

Package depth	725 mm
Package height	525 mm
Package weight	29200 g
Dimensions (WxDxH)	730 x 530 x 522 mm