Epson STYLUS PRO 9400 - Page 182

EPSON Stylus Pro 7400/7800/9400/9800 Revision B
Troubleshooting Troubleshooting based on Panel Messages 182
BORDERLESS ERROR
LOAD CORRECT SIZE PAPER
PAPER ERROR
LOAD PAPER PROPERLY
Description Remedy
The printer cannot perform borderless
printing (no margin on all sides)
The paper was not set in the position for
borderless printing when the printer received
a borderless print data. This prevents the
printer from printing on the platen.
 The width of the set paper is not available
for borderless printing.
 The paper can be used for borderless
printing, but it is not set correctly.
Release the Paper Set Lever to correct the
paper position, or replace the paper with a
borderless printing available one. Or feed
correct sized paper manually.When the paper
is reset, the printer automatically detects the
paper width and performs the borderless
printing if the width is within the range of
borderless printing.
To cancel the job, press the [Pause] button
and delete the job by the host computer.
Description Remedy
The paper is not loaded correctly
1. The paper manually fed from the printer
rear was not detected by the P EDGE
Sensor. (this error is displayed as the
PAPER ERROR, but is classified as a
cut-sheet manual feed error in the
printer.)
1. Release the Paper Set Lever to remove the
paper, and reset the lever to its front
position. Or remove the paper from the rear
of the printer if it is not nipped properly.
2. The paper set position is incorrect for
performing a paper initialization
operation.
2. Release the Paper Set Lever to reset the
paper correctly, and set the lever to its
front position.
As the length of loaded cut-sheet paper
exceeds the upper limit for the printer, the
printer cannot eject the paper.
When finished to print on roll paper, the
paper was skewed and the left and right
ends of the paper went beyond the
printable area.
A paper whose width is less than 180 mm
is loaded.
3. When loading a cut-sheet, the printer
detected that the paper is skewed. This
error occurs when the cut-sheet loading
sequence is finished.
The error is more likely to occur when
feeding paper manually, so the Pause
LED turns ON to indicate the user to
press the [Pause] button to continue the
job.
3. Release the Paper Set Lever to remove
the paper, and reset the lever to its front
position.
Press the [Pause] button when the error
caused by a cut-sheet loading.