Epson STYLUS PRO 9400 - Page 183

EPSON Stylus Pro 7400/7800/9400/9800 Revision B
Troubleshooting Troubleshooting based on Panel Messages 183
PAPER SKEW
LOAD PAPER PROPERLY
PAPER CUT ERROR
REMOVE UNCUT PAPER
COMMAND ERROR
CHECK DRIVER SETTINGS
MISMATCH ERROR
MAKE SURE THAT THE INK CARTRIDGE AND DRIVER
SETTINGS MATCH
Description Remedy
The paper is loaded at an angle/Cut sheet
loading error
The positions of left and right ends of the roll
paper change by 3 mm or more from when
the printing is started to when finished the
printing.
Release the Paper Set Lever to reset the paper
correctly, and set the lever to its front
position.
Description Remedy
The printer failed to cut the paper
After paper cutting operation, the P EDGE
Sensor cannot detect the leading edge of
paper.
Release the Paper Set Lever to remove the
paper, and reset the lever to its front position.
Description Remedy
Command Error
 The inks specified by the printer driver are
different from those installed on the
printer.
 The print data is not supported by the
printer.
 There is something wrong with the
incoming command.
Cancel the print job and press the [Pause]
button for more than 3 seconds to reset the
printer.
The printer specified by the printer driver
may be wrong.
Cancel the print job and press the [Pause]
button for more than 3 seconds to reset the
printer. Verify that the printer specified by the
printer driver matches the printer connected
to the computer.
Description Remedy
An ink cartridge command error
 The inks specified by the printer driver are
different from those installed on the
printer.
 The print data is not supported by the
printer.
 There is something wrong with the
incoming command.
Cancel the print job and press the [Pause]
button for more than 3 seconds to reset the
printer.
Note : If the [Pause] button is pressed less
than 3 seconds, the printer starts to
print.