97
•Use the Expansion setting in the Windows
, Mac OS X 10.5 and 10.6 or Mac OS X 10.4 
printer software to adjust how the image fits on the page. 
• Do not choose a custom paper size setting when printing borderless photos.
Incorrect Characters Print
• Make sure the USB cable is securely connected and meets the requirements. Then try printing 
again.
• Make sure your printer is selected as the active printer in your printing program.
• If you’re using a switch box or USB hub with your printer, connect the printer directly to your 
computer.
• Turn the printer off and then on again.
Incorrect Image Size or Position
• Make sure the paper and layout options are set correctly in your Windows, Mac OS X 10.5 
and 10.6, or Mac OS X 10.4 printer software.
• Make sure your paper is positioned against the right side of the sheet feeder.
Print Quality Problems
If your printout has a quality problem but the image looks fine on your computer screen, check the 
solutions in this section.
Printout Has White or Dark Lines Across It
Printout Is Blurry or Smeared
Printout Is Faint or Has Gaps
Printout Is Grainy
Incorrect Colors in Printout
Printout Is Slanted
Printout Has White or Dark Lines Across It
• The print head nozzles may need cleaning. 
• Select a higher print quality and turn off High Speed or High Speed Printing in the 
Windows, Mac OS X 10.5 and 10.6, or Mac OS X 10.4 printer software.
• Make sure the paper Type or Media Type setting
 matches the paper you loaded.
• Make sure the printable side of the paper is face up. It’s usually brighter or whiter.
• The ink cartridges may need replacing
.
•Align
 the print head.
• Make sure the paper Type or Media Type setting matches the paper you loaded.
Printout Is Blurry or Smeared