EPSON Stylus CX7300/CX7400/DX7400/NX200/TX200 series/SX200 series/Stylus CX8300/CX8400/DX8400/NX400/TX400 series/SX400 series Revision C
TROUBLESHOOTING      Error Indications and Fault Occurrence Causes 62
Confidential
Table 3-4.  Error Indications and Fault Occurrence Causes
Error Name
CX8300/TX400 series CX7300/TX200 series
STM3 Message Error Cause Reference
LCD Message
LED Indications
Power Error Ink Paper 1/2
Fatal error 
(scanner)
A scanner error has occurred. See your 
documentation
Blink 3 Blink 3 Blink 3
Blink 3 
(selected 
side LED)
-
RAM trouble occurs. 
System trouble occurs.
Table 3-5. 
(p65)
Fatal error 
(printer mechanism)
A printer error has occurred. Turn off the 
printer, then press On button to turn on. 
See your documentation.
Blink 1 Blink 1 Blink 1
Blink 1 
(selected 
side LED)
Delete all print jobs and turn the printer off. 
Remove any foreign objects from inside the 
printer. After a few minutes, turn the 
printer back on.
Mechanical trouble occurs.
Maintenance error 
(waste ink 
overflow)
Waste ink pad in the printer is saturated. 
Contact your dealer to replace it.
Blink 1 ON ON
Blink 1 
(selected 
side LED)
Parts inside your printer are near the end of 
their service life. See your printer 
documentation.
The waste ink counter 
exceeds to capacity.
Table 3-6. 
(p71)
Paper jam error
Paper jam. Open the scanner unit and 
remove the paper.  
Press the Start button to eject the paper 
inside.  
See your documentation.
-- Blink 1 OFF --
Click the How to button for instructions on 
removing jammed paper.
Paper stays in the paper path 
after paper ejection.
Table 3-7. 
(p71)
CSIC Error
Incorrect I/C
Cannot recognize ink cartridges. Make 
sure ink cartridges are installed correctly.
-- OFF ON --
Black: XXXX
*1 
Color: XXXX
*1 
………… 
Epson recommends the genuine Epson 
cartridges listed above. Click the How to 
button for ink cartridge installation 
instructions.
Ink is out in some I/C or no
I/C is set or incorrect I/C is 
set.
Table 3-8. 
(p74)
Ink cartridge cover 
open error
Ink cartridge cover is open.  
Open the scanner unit and close the ink 
cartridge cover.
Replace Ink 
Cartridge
Press the OK button to replace the 
cartridges.
Paper out error
Paper out. 
Load paper and press the Start button.
-- ON OFF --
Reload the paper, then press the Start 
button on the printer or click the Continue 
button if it appears on the screen. 
To cancel all print jobs, click the Cancel 
button.
Failure to load paper to print.
Table 3-9. 
(p75)