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Select your product again, if necessary, then select OK, and click Yes to confirm the
uninstallation.
• Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs
and Features. Select the uninstall option for your Epson product, then select Uninstall/Change.
Note: If you see a User Account Control window, click Yes or Continue.
Select your product again, if necessary, then select OK, and click Yes to confirm the
uninstallation.
5. Restart your computer, then re-install your software.
Note: If re-installing your product software does not solve a problem, contact Epson support.
Parent topic: Uninstall Your Product Software
Related references
Where to Get Help (U.S. and Canada)
Where to Get Help (Latin America)
Uninstalling Product Software - Mac
In most cases, you do not need to uninstall your product software before re-installing it. However, you
can download the Uninstaller utility from the Epson support website to uninstall your product software as
described here.
Note: If re-installing your product software does not solve a problem, contact Epson support.
1. To download the Uninstaller utility, visit epson.com/support (U.S.), epson.ca/support (Canada), or
latin.epson.com/support (Latin America) and select your product.
2. Click Downloads.
3. Select your operating system, click Utilities, locate the Uninstaller utility, and click Download. (If
you do not see an Uninstaller utility, search for "Uninstaller" using the site search field.)
4. Run the file you downloaded.
5. Double-click the Uninstaller icon.
6. In the Epson Uninstaller screen, select the checkbox for each software program you want to
uninstall.
7. Click Uninstall.
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