Epson WorkForce WF-2835DWF - Removing Jammed Paper from the ADF

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2. Remove the jammed paper.

3. Remove jammed paper from the rear cover.

4. Insert the rear cover in the printer.

Removing Jammed Paper from the ADF

1. Open the ADF cover.

User's Guide

Solving Problems

178

Main Page

Table of Contents2
About this Manual7
Introduction to the Manuals7
Using the Manual to Search for Information7
Marks and Symbols8
Descriptions Used in this Manual9
Operating System References9
Important Instructions10
Safety Instructions10
Safety Instructions for Ink10
Printer Advisories and Warnings11
Advisories and Warnings for Setting up the Printer11
Advisories and Warnings for Using the Printer11
Advisories and Warnings for Transporting or Storing the Printer12
Advisories and Warnings for Using the Printer with a Wireless Connection12
Advisories and Warnings for Using the LCD Screen12
Protecting Your Personal Information12
Printer Basics13
Part Names and Functions13
Guide to the Control Panel16
Control Panel16
Guide to the Home Screen17
Entering Characters18
Viewing Animations18
Network Settings20
Network Connection Types20
Wi-Fi Connection20
Wi-Fi Direct (Simple AP) Connection20
Connecting to a Computer21
Connecting to a Smart Device22
Connecting to a Smart Device over a Wireless Router22
Connecting to an Iphone, Ipad, or Ipod Touch Using Wi-Fi Direct22
Connecting to Android Devices Using Wi-Fi Direct26
Connecting to Devices Other than Ios and Android Using Wi-Fi Direct28
Making Wi-Fi Settings from the Printer31
Making Wi-Fi Settings by Entering the SSID and Password31
Making Wi-Fi Settings by Push Button Setup32
Making Wi-Fi Settings by PIN Code Setup (WPS)33
Checking the Network Connection Status34
Network Icon34
Printing a Network Connection Report34
Printing a Network Status Sheet40
Replacing or Adding New Wireless Routers40
Changing the Connection Method to a Computer41
Changing the Wi-Fi Direct (Simple AP) Settings41
Disabling Wi-Fi from the Control Panel42
Disconnecting Wi-Fi Direct (Simple AP) Connection from the Control Panel43
Restoring the Network Settings from the Control Panel43
Preparing the Printer44
Loading Papers44
Available Paper and Capacities44
Loading Paper in the Rear Paper Feed47
Loading Envelopes and Precautions49
Loading Long Papers50
List of Paper Type50
Placing Originals50
Available Originals for the ADF50
Placing Originals on the ADF51
Placing Originals on the Scanner Glass53
Managing Contacts54
Registering or Editing Contacts54
Registering or Editing Grouped Contacts55
Register Contacts on a Computer55
Menu Options for Settings57
Menu Options for Supply Status57
Menu Options for Maintenance57
Menu Options for Printer Setup58
Menu Options for Network Settings60
Menu Options for Epson Connect Services61
Menu Options for Google Cloud Print Services61
Menu Options for Contacts Manager62
Menu Options for Fax Settings62
Menu Options for Print Status Sheet62
Menu Options for Print Counter63
Menu Options for Customer Research63
Menu Options for Restore Default Settings63
Menu Options for Firmware Update63
Saving Power64
Saving Power - Control Panel64
Fax Settings65
Before Using Fax Features65
Connecting to a Phone Line65
Compatible Telephone Lines65
Connecting the Printer to a Phone Line66
Connecting Your Phone Device to the Printer67
Making the Printer Ready to Send and Receive Faxes (Using Fax Setting Wizard)68
Making Settings Individually for Printer's Fax Features70
Setting Receive Mode70
Making Settings When You Connect an External Phone Device72
Making Settings for Blocking Junk Faxes73
Making Settings to Send and Receive Faxes on a Computer73
Menu Options for Fax Settings74
Check Fax Connection74
Fax Setting Wizard75
Basic Settings Menu75
Receive Settings Menu76
Report Settings Menu77
Security Settings Menu78
User Default Settings Menu78
Printing79
Printing from the Printer Driver on Windows79
Accessing the Printer Driver79
Printing Basics79
Printing on 2-Sides81
Printing Several Pages on One Sheet82
Printing and Stacking in Page Order (Reverse Order Printing)83
Printing a Reduced or Enlarged Document83
Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)84
Printing with a Header and Footer90
Printing a Watermark91
Printing Multiple Files Together92
Printing Using the Color Universal Print Feature92
Adjusting the Print Color93
Printing to Emphasize Thin Lines94
Printing Clear Bar Codes94
Canceling Printing95
Menu Options for the Printer Driver95
Printing from the Printer Driver on Mac os97
Printing Basics97
Printing on 2-Sides99
Printing Several Pages on One Sheet100
Printing and Stacking in Page Order (Reverse Order Printing)100
Printing a Reduced or Enlarged Document101
Adjusting the Print Color102
Canceling Printing102
Menu Options for the Printer Driver102
Making Operation Settings for the Mac os Printer Driver104
Printing from Smart Devices105
Using Epson Iprint105
Using Epson Print Enabler106
Using Airprint107
Canceling the Ongoing Job108
Copying109
Copying on 2-Sides110
Copying Multiple Originals Onto One Sheet110
Menu Options for Copying110
Scanning113
Scanning Using the Control Panel113
Scanning to a Computer113
Scanning Using WSD117
Scanning from a Computer119
Scanning Using Epson Scan 2119
Scanning from Smart Devices122
Installing Epson Iprint122
Scanning Using Epson Iprint122
Faxing124
Before Using Fax Features124
Sending Faxes Using the Printer124
Sending Faxes Using the Control Panel124
Various Ways of Sending Faxes126
Receiving Faxes on the Printer129
Receiving Incoming Faxes129
Receiving Faxes by Making a Phone Call130
Menu Options for Faxing131
Fax131
Scan Settings132
Fax Send Settings132
More133
Contacts Manager134
Sending a Fax from a Computer134
Sending Documents Created Using an Application (Windows)134
Sending Documents Created Using an Application (Mac OS)137
Receiving Faxes on a Computer138
Saving Incoming Faxes on a Computer138
Canceling the Feature that Saves Incoming Faxes to the Computer139
Checking for New Faxes (Windows)139
Checking for New Faxes (Mac OS)140
Using Other Faxing Features141
Printing Fax Report Manually141
Replacing Ink Cartridges and Other Consumables142
Checking the Status of the Remaining Ink and the Maintenance Box142
Checking the Status of the Remaining Ink and the Maintenance Box - Control Panel142
Checking the Status of the Remaining Ink and the Maintenance Box - Windows142
Checking the Status of the Remaining Ink and the Maintenance Box - Mac os X142
Ink Cartridge Codes143
Ink Cartridge Handling Precautions144
Replacing Ink Cartridges146
Maintenance Box Code146
Maintenance Box Handling Precautions147
Replacing a Maintenance Box147
Temporarily Printing with Black Ink148
Temporarily Printing with Black Ink - Control Panel149
Temporarily Printing with Black Ink - Windows149
Temporarily Printing with Black Ink - Mac os150
Conserving Black Ink When the Black Ink Is Low (for Windows Only)151
Maintaining the Printer153
Preventing the Print Head from Drying153
Checking and Cleaning the Print Head153
Checking and Cleaning the Print Head - Control Panel153
Checking and Cleaning the Print Head - Windows154
Checking and Cleaning the Print Head - Mac os154
Aligning the Print Head155
Aligning the Print Head - Control Panel155
Cleaning the Paper Path for Ink Smears155
Cleaning the ADF156
Cleaning the Scanner Glass158
Cleaning the Translucent Film159
Network Service and Software Information162
Application for Configuring Printer Operations (Web Config)162
Running Web Config on a Web Browser162
Running Web Config on Windows163
Running Web Config on Mac os163
Application for Scanning Documents and Images (Epson Scan 2)163
Adding the Network Scanner164
Application for Configuring Scanning Operations from the Control Panel (Epson Event Manager)165
Application for Configuring Fax Operations and Sending Faxes (FAX Utility)165
Application for Sending Faxes (PC-FAX Driver)166
Application for Printing Images (Epson Photo+)166
Software Update Tools (EPSON Software Updater)167
Application for Configuring Multiple Devices (Epsonnet Config)168
Installing the Latest Applications168
Updating Applications and Firmware169
Uninstalling Applications170
Uninstalling Applications - Windows170
Uninstalling Applications - Mac os171
Printing Using a Network Service171
Solving Problems173
Checking the Printer Status173
Checking Error Codes on the LCD Screen173
Checking the Printer Status - Windows174
Checking the Printer Status - Mac os174
Checking the Software Status175
Removing Jammed Paper175
Removing Jammed Paper from the Rear Paper Feed175
Removing Jammed Paper from Inside the Printer175
Removing Jammed Paper from Rear Cover177
Removing Jammed Paper from the ADF178
Paper Does Not Feed Correctly180
Paper Jams180
Paper Feeds at a Slant180
Several Sheets of Paper Are Fed at a Time181
Paper out Error Occurs181
Paper Is Ejected During Printing181
Original Does Not Feed in the ADF181
Power and Control Panel Problems182
Power Does Not Turn on182
Power Does Not Turn off182
Power Turns off Automatically182
LCD Screen Gets Dark182
Cannot Print from a Computer182
Checking the Connection (USB)182
Checking the Connection (Network)183
Checking the Software and Data184
Checking the Printer Status from the Computer (Windows)186
Checking the Printer Status from the Computer (Mac OS)186
When You Cannot Make Network Settings187
Cannot Connect from Devices Even Though Network Settings Are no Problems187
Checking the SSID Connected to the Printer189
Checking the SSID for the Computer189
Wireless LAN (Wi-Fi) Connections Become Unstable When Using USB 3.0 Devices on a Mac190
Cannot Print from an Iphone, Ipad, or Ipod Touch190
Printout Problems191
Printout Is Scuffed or Color Is Missing191
Banding or Unexpected Colors Appear191
Colored Banding Appears at Intervals of Approximately 2.5 CM191
Blurry Prints, Vertical Banding, or Misalignment192
Print Quality Is Poor192
Paper Is Smeared or Scuffed193
Paper Is Smeared During Automatic 2-Sided Printing194
Printed Photos Are Sticky194
Images or Photos Are Printed in Unexpected Colors194
Cannot Print Without Margins194
Edges of the Image Are Cropped During Borderless Printing195
The Position, Size, or Margins of the Printout Are Incorrect195
Printed Characters Are Incorrect or Garbled195
The Printed Image Is Inverted196
Mosaic-Like Patterns in the Prints196
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image196
Moiré (Cross-Hatch) Patterns Appear in the Copied Image196
An Image of the Reverse Side of the Original Appears in the Copied Image196
Banding Appears When Copying from the ADF197
The Printout Problem Could Not be Cleared197
Other Printing Problems197
Printing Is too Slow197
Printing or Copying Slows down Dramatically During Continuous Operation198
Cannot Cancel Printing from a Computer Running Mac os X V10.6.8198
Cannot Start Scanning198
Cannot Start Scanning When Using the Control Panel199
Scanned Image Problems199
Uneven Colors, Dirt, Spots, and so on Appear When Scanning from the Scanner Glass199
Straight Lines Appear When Scanning from ADF199
The Image Quality Is Rough199
Offset Appears in the Background of Images200
Text Is Blurred200
Moiré Patterns (Web-Like Shadows) Appear200
Cannot Scan the Correct Area on the Scanner Glass200
Text Is Not Recognized Correctly When Saving as a Searchable PDF201
Cannot Solve Problems in the Scanned Image201
Other Scanning Problems202
Scanning Is too Slow202
Scanning Slows down Dramatically During Continuous Scanning202
Scanning Stops When Scanning to Pdf/Multi-TIFF202
Problems When Sending and Receiving Faxes203
Cannot Send or Receive Faxes203
Cannot Send Faxes204
Related Information "Cannot Send or Receive Faxes204
Cannot Send Faxes to a Specific Recipient205
Cannot Send Faxes at a Specified Time205
Cannot Receive Faxes205
Memory Full Error Occurs206
Sent Fax Quality Is Poor206
Faxes Are Sent at the Wrong Size206
Received Fax Quality Is Poor206
Received Faxes Are Not Printed207
Pages Are Blank or Only a Small Amount of Text Is Printed on the Second Page in Received Faxes207
Other Faxing Problems207
Cannot Make Calls on the Connected Telephone207
Answering Machine Cannot Answer Voice Calls207
Sender's Fax Number Not Displayed on Received Faxes or the Number Is Wrong207
Other Problems208
Slight Electric Shock When Touching the Printer208
Operation Sounds Are Loud208
The Date and Time Are Incorrect208
Application Is Blocked by a Firewall (for Windows Only)208
Appendix209
Technical Specifications209
Printer Specifications209
Scanner Specifications210
Interface Specifications210
Fax Specifications210
Network Function List211
Wi-Fi Specifications212
Security Protocol212
Supported Third Party Services212
Dimensions213
Electrical Specifications213
Environmental Specifications214
System Requirements214
Regulatory Information215
Standards and Approvals215
German Blue Angel216
Restrictions on Copying216
Transporting and Storing the Printer217
Copyright219
Trademarks220
Where to Get Help220
Technical Support Web Site220
Contacting Epson Support221

Epson WorkForce WF-2835DWF - Removing Jammed Paper from the ADF

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