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11.2 Support
11.2.1 On-line Support
Use http://support.ebooksys.com to:
• Access FAQs and online Knowledge Base for immediate answers to your questions.
•Retrieve your Product ID and the download information
• Download the latest software updates
•Receive the latest information and hot tips
11.2.2 Email Support
If you have any questions or comments about FlipAlbum
®
, our Customer Support team can
be contacted via email at support@ebooksys.com.
Please include the following information so that we may serve you better:
• Product Identification (PID) Number and Version
•Type of computer you are using (e.g. Pentium
®
II, Pentium
®
III, etc.)
•Windows
®
operating system version (e.g. Windows
®
98, Windows
®
2000, etc.)
•Your questions or comments
11.2.3 Telephone Support
Please note that telephone support services are subject to change. For up-to-date
information on how to contact Technical Support, please visit
http://support.ebooksys.com/contacthome.php.