FLIR RAYMARINE E125 - Chapter 29 Technical Support

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Chapter 29: Technical support

Chapter contents

• 29.1 Raymarine product support and servicing on page 406

• 29.2 Learning resources on page 407

• 29.3 Third-party support on page 407

Technical support

405

Main Page

Default Chapter5
- Table of Contents5
Chapter 1 Important Information19
- Touchscreen Location Requirements20
- Disclaimers20
- Memory Cards and Chart Cards20
- Third Party Software License Agreements21
- Product Disposal21
- Warranty Registration21
- IMO and SOLAS21
- Technical Accuracy21
Chapter 2 Document and Product Information23
- Handbook Information24
- Handbook Conventions25
  - Waypoint (MOB) Button / Icon26
  - Touch and Non-Touch Operations26
- Document Illustrations27
- Hybridtouch Overview27
Chapter 3 Getting Started29
- Switching the Unit on and off30
- Controls31
- Basic Touchscreen Operations35
  - Placing and Moving the Cursor Using Touch35
  - Touchscreen Lock35
- Locking the Touchscreen - Hybridtouch Displays35
- Locking the Touchscreen - Touch Only Displays35
- Unlocking the Touchscreen - Hybridtouch Displays35
- Unlocking the Touchscreen - Touch Only Displays35
- Multi-Touch Gestures36
  - Pinch to Zoom36
- Touch Icons36
  - Using the Cursor36
  - List of Cursor Labels36
- Homescreen Overview - Touch Only Displays37
- Homescreen Overview - Hybridtouch and Non-Touch Displays37
- Pages40
- Applications41
- Screen Overview42
- Splitscreen Controls45
- Initial Set up Procedures46
- GNSS Status50
- Enabling Autopilot Control52
Chapter 4 Managing Display Data61
- Saving User Data and User Settings62
- Save and Restore Items64
- Screenshots66
- Resetting Your System66
  - Resetting System Settings66
  - Resetting System Settings and Data66
Chapter 5 Customizing Your Display67
- Language Selection68
- Boat Details69
  - Customizing the Vessel Icon69
- Units Set-Up70
  - Specifying Preferred Units of Measurement70
- Time and Date Set-Up71
- Display Preferences72
- Databar and Databox Overview74
- Set-Up Menu Options76
Chapter 6 Document Viewer Application87
- Document Viewer Overview88
Chapter 7 Autopilot Control91
- Autopilot Control Overview and Features92
- Enabling Autopilot Control92
- Pilot Control Dialog93
  - Manually Displaying the Pilot Control Dialog Box93
  - Displaying the Pilot Control Dialog93
- Pilot Bar94
  - Enabling the Pilot Bar94
- Pilot Set-Up95
  - Accessing the Pilot Set-Up Page95
- Engaging the Autopilot95
  - Automatically Steering Along a Heading95
- Adjusting the Current Locked Heading96
- Disengaging the Autopilot96
  - Disengaging the Autopilot (Standby Mode)96
- Track Mode97
- Pilot Settings97
- Commissioning100
- Autopilot Status Symbols104
- Autopilot Alarms104
  - Silencing Autopilot Alarms104
  - Silencing Autopilot Alarms and Disengaging Autopilot104
Chapter 8 Alarm Management105
- Alarms Overview106
  - Acknowledging an Active Alarm106
- Alarm Manager Overview106
- Alarm Options109
Chapter 9 Man Overboard (MOB)115
- Man Overboard116
Chapter 10 DSC VHF Radio Integration119
- DSC VHF Radio Integration120
- Enabling DSC VHF Radio Integration120
Chapter 11 Fuel Manager121
- Fuel Manager Overview122
Chapter 12 AIS (Automatic Identification System)125
- AIS Overview126
  - AIS Target Types126
  - AIS Status Symbols126
- AIS Prerequisites127
- Enabling AIS128
  - Enabling AIS in the Chart Application128
  - Enabling AIS in the Radar Application128
- AIS Context Menu128
  - Accessing the Context Menu128
- AIS Vectors129
  - Enabling and Disabling AIS Vectors129
- Vector Options130
- Tracked Target List130
- Dangerous Targets131
  - Displaying Only Dangerous AIS Targets131
- Collision Avoidance132
- Rendez-Vous (Target Interception)136
  - Performing an Individual Target Interception136
- Displaying Safety-Critical AIS Information137
- Displaying Detailed AIS Target Information138
  - AIS Data138
- AIS Silent Mode138
- AIS Safety Messages139
- Buddy Tracking139
Chapter 13 Waypoints, Routes and Tracks141
- Waypoints142
- Routes150
- Tracks160
- Import and Export162
- Waypoints, Routes and Tracks Storage Capacity162
Chapter 14 Chart Application163
- Chart Application Overview and Features164
  - Race Sail Features164
  - Chart Datum164
    - Using Chart Call-Outs165
  - Chart Context Menu165
- Electronic Charts Overview166
  - Lighthouse Charts166
  - Navionics Charts166
  - C-MAP Charts167
- Chart Selection167
  - Selecting a Cartography Type167
- GPS Check168
  - Checking GPS Operation168
  - GNSS Status168
- Chart Ranging and Panning169
  - Ranging in and out169
    - Panning the Chart169
- Navigate Menu Options170
  - Navigation170
  - Cross Track Error (XTE)172
  - Navigating a Route172
- SAR (Search and Rescue) Patterns173
  - Creating a Sector Search Pattern173
  - Drift Effects on Sector Search Patterns174
  - Creating an Expanding Square Search Pattern174
  - Drift Effects on Expanding Square Search Patterns175
  - Creating a Creeping / Parallel Line Pattern175
  - Creeping / Parallel Line Search Pattern Requirements176
- Collision Avoidance177
- Race Startline and Race Timer178
  - Creating a Race Startline178
  - Using the Race Timer178
    - Using the Race Timer - Touchscreen Controls178
- Vessel Position on the Chart Display179
  - Locating Your Vessel179
- Chart Orientation179
  - Setting the Chart Orientation180
- Chart Motion Mode180
  - Setting the Motion Mode181
  - Changing the Position of the Boat Icon181
- Multiple Chart Synchronization181
  - Synchronizing Multiple Chart Instances181
- Chart Views182
  - Selecting 2D and 3D Chart Views182
  - Chart View182
  - Enabling and Disabling Easy View184
  - Increasing Text and Symbol Size184
- Chart Display184
  - Changing the Chart Display Detail184
- Overlays185
  - Enabling AIS in the Chart Application185
  - Radar Overlay186
  - Aerial Photo Overlay187
  - Nowrad Weather Overlay187
  - Databoxes187
  - Active Captain188
  - Chart Grid189
  - Shading189
  - Relief Shading189
  - Community Layer189
  - Chart Text190
  - Chart Boundaries190
  - Range Rings190
  - Fuel Range Rings191
  - Changing the Size of the Vessel Symbol191
  - Displaying Waypoint Names191
  - Route and Track Widths191
- Chart Vectors193
  - Enabling and Disabling Chart Vectors193
  - Setting Vector Length and Width193
- Laylines194
  - Laylines - Leeway Calculations194
  - Enabling and Disabling Laylines194
  - Changing Layline Type194
  - Adjusting Laylines for Tidal Flow194
  - Displaying Historical Layline Data195
- Polar Tables195
  - Importing a Polar Table195
- Cartography Objects196
  - Chart Detail196
  - Cartography Objects197
- Object Information198
  - Displaying Chart Object Information198
  - Searching for the Nearest Chart Object or Service198
  - Searching for a Port by Name198
  - Displaying Pilot Book Information199
  - Displaying Panoramic Photos199
  - Current Information199
    - Tide Information200
  - Depth & Contour Options202
    - Depth Soundings and Contours202
  - Navionics Advanced Menu Options203
  - My Data Options204
  - Measuring Distances and Bearings204
Chapter 15 Sonar (Fishfinder) Application207
- Sonar Technologies208
- Raymarine Sonar Modules211
- Sonar Overview and Features211
- Sonar Transducer and Sonar Module Selection213
- Checking the Sonar214
- Sonar Transducer Calibration215
  - Depth Offset215
- Setting the Depth Offset215
- Setting the Speed Offset215
- Setting the Temperature Offset215
- Multiple Sonar Module Support216
- Sonar Crosstalk Interference218
  - Sidevision Sonar Crosstalk Interference218
  - Reducing Multiple Sonar Crosstalk Interference218
- Custom Channels220
- Dual Channel Ping Modes221
  - Selecting a Ping Mode221
- The Sonar Image221
- Depth Range222
- Sidevision TM Range223
  - Sidevision TM Range in and out223
  - Sidevision223
- Sonar Scrolling224
  - Adjusting the Scroll Speed224
  - Pausing the Screen224
- Sonar Display Modes224
Chapter 16 Radar Application241
- Radar Application Overview242
  - Radar Scanner Status Symbols242
  - Radar Feature Comparison242
- Pairing with a Quantum Radar Using Wi-Fi245
  - Retain Your Wi-Fi Passcode245
  - Wi-Fi Connection Recovery245
- Switching the Unit on and off246
- Multiple Radar Support247
  - Selecting a Radar Scanner247
- Radar Check248
  - Checking the Radar248
  - Check and Adjust Bearing Alignment248
- Radar Context Menu249
  - Accessing the Context Menu249
- Radar Range and Image Quality249
- Collision Avoidance252
- MARPA Overview253
- Vector Options255
- Vessel Vectors (CPA Graphics) Overview255
  - Displaying CPA Graphics for MARPA Targets255
- Setting up a Guard Zone Alarm256
  - Guard Zone Context Menu256
- Trails257
  - Enabling Trails257
- Tracked Target List258
- Distances, Range, and Bearing258
Chapter 17 Data Application275
- Data Application Overview276
  - Pre-Configured Datapages276
    - Selecting Datapages Using Touch276
    - Selecting Datapages276
  - Data Application Features276
- Customizing the Data Application277
- List of Data Items279
- Engine Identification282
- Setting Boat Details from the Data Application284
- Setting Engine RPM Range and Red Zone284
- Color Theme285
  - Changing the Color Theme285
- Units Set-Up286
Chapter 18 Camera Application289
- Camera Application Overview and Features290
- Changing the Camera Feed291
- Switching Video Stream291
- Displaying Multiple Camera Feeds Using Quad View292
  - Using Onscreen Controls292
- Camera Cycling293
- Naming Camera / Video Feeds294
- Adjusting the Video Image294
- Selecting the Aspect Ratio295
- Selecting a Location to Store Recordings295
- Record and Playback296
- Taking Photos297
- Viewing Photos299
  - Moving and Copying Photos299
- Switching on a Camera's LED / Light299
Chapter 19 Thermal Camera Application - Pan and Tilt Cameras301
- Thermal Camera Application Overview302
  - Displaying the Thermal Camera Application302
- Thermal Camera Image302
  - Thermal Camera Status Icons302
  - FFC (Flat Field Correction)303
- Thermal Camera Setup and Checks303
  - Adjusting the Thermal Camera Image303
- Controls Overview304
- Camera Control304
- Image Adjustments307
- Pan and Tilt Camera - New Camera Interface310
- High Power and High Torque Modes313
- Pan and Tilt Camera - Old Camera Interface314
  - OSD Menu Options315
Chapter 20 Thermal Camera Application - Fixed Mount Cameras319
- Thermal Camera Application Overview320
  - Displaying the Thermal Camera Application320
- Thermal Camera Image320
  - Thermal Camera Status Icons320
  - FFC (Flat Field Correction)321
- Thermal Camera Setup and Checks321
  - Adjusting the Thermal Camera Image321
- Controls Overview322
- Camera Control322
  - Power up and Standby322
  - Pausing the Thermal Camera Image322
- Image Adjustments323
- Fixed Mount Camera Menu324
Chapter 21 Wi-Fi and Mobile Applications327
- MFD Wi-Fi328
  - Enabling Wi-Fi328
- Connecting to a Wi-Fi Access Point / Mobile Hotspot328
- Connecting Your Smart Device Via Wi-Fi330
  - Accessing a Product's Web Interface330
- Raymarine Mobile Apps331
  - Mobile App Compatibility331
  - Enabling Mobile Apps331
- Wi-Fi Sharing Settings332
Chapter 22 Audio Application335
- Compatible Entertainment Systems336
- Audio Application Overview336
- Powering on the Entertainment System338
- Selecting an Audio Source339
  - Audio Source Zone Restrictions339
- Browsing Media Files340
- Audio Control Bar340
- Audio Application Menu341
Chapter 23 Media Player Application343
- Media Player Connection344
- Enabling Bluetooth344
- Pairing a Bluetooth Media Player345
- Enabling Audio Control345
- Media Player Controls346
- Media Player Controls Using a Remote Control346
- Unpairing a Bluetooth Device347
Chapter 24 Sirius Audio Application (North America Only)349
- Sirius Audio Overview350
Chapter 25 Fusion Link Application351
- Fusion Link Application Overview352
  - Compatible Fusion Units352
  - Accessing the Fusion Link Application352
- Media Sources353
  - Selecting a Media Source353
- Browsing Music353
- Selecting Shuffle and Repeat Functions354
- Adjusting Volume Levels for each Zone354
- Selecting the System to Control356
- Powering off an NMEA 2000 Fusion Unit356
- Fusion Unit357
- Settings Menu Options357
- Powering on an NMEA 2000 Fusion Unit357
Chapter 26 GRIB Viewer359
- GRIB (Gridded Information in Binary) Viewer Overview360
- GRIB Viewer Compatibility361
- Logging in361
- Data Type Icons362
- Selecting a Storage Location for GRIB Files363
- Downloading and Playing (Temporary) GRIB Files Using Touchscreen Controls363
- Downloading and Playing (Temporary) GRIB Files Using Non-Touch Controls364
- Saving GRIB Files from the Chart Store364
- Playing Saved Animations365
- Viewing Data and Graphs for a Specific Location366
- Hiding Map Text366
- Deleting Files367
- Moving and Copying Files367
Chapter 27 Weather Application (North America Only)369
- Weather Application Overview370
- Weather Application Set up370
- Weather Application Display Overview371
- Weather Map Navigation374
  - Locating Your Vessel374
- Weather Context Menu375
  - Accessing the Context Menu375
- Weather Information375
- Weather Reports376
- Animated Weather Graphics377
  - Running a Weather Animation377
- Weather Application Menu Options378
- Glossary of Weather Terms380
Chapter 28 Troubleshooting383
- Troubleshooting384
- Power up Troubleshooting385
  - Performing a Power on Reset385
- Radar Troubleshooting386
- GNSS Troubleshooting387
- Troubleshooting Automatic Route Generation388
- Sonar Troubleshooting390
- Sonar Crosstalk Interference393
  - Sidevision Sonar Crosstalk Interference393
  - Reducing Multiple Sonar Crosstalk Interference393
- Thermal Camera Troubleshooting395
- System Data Troubleshooting397
- Video Troubleshooting398
- Wi-Fi Troubleshooting399
- Bluetooth Troubleshooting401
- Touchscreen Troubleshooting402
- Touchscreen Alignment403
  - Aligning the Touchscreen403
- Miscellaneous Troubleshooting404
Chapter 29 Technical Support405
- Raymarine Product Support and Servicing406
  - Viewing Product Information406
- Learning Resources407
- Third-Party Support407
Appendix A Switch Panel Application409
Appendix B NMEA 0183 Sentences411
Appendix C NMEA Data Bridging412
Appendix D NMEA 2000 Sentences413
Appendix E Software Releases416
Appendix F Multifunction Display Compatibility424

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