Integrated Network Analyzer
Troubleshooting Your Analyzer
47
If none of the above corrects the problem, press and hold the On/Off button for 7
seconds to shutdown. Press the On/Off button again to power-up the analyzer.
Note
A Windows Restart (either holding the on/off button for 7 seconds or
pressing Start | Shut Down | Shut down) will erase information
collected on the data acquisition card.
Windows Configuration Precautions
If you are trying to share files, or use TCP/IP based applications (such as the web
browser), you may need to configure WINS, DNS, and domain/ workgroup
information on the Windows environment.
Restoring the OptiView
TM
Analyzer Default Configuration and Software
In the event your analyzer becomes unstable, or you feel your analyzer is no longer
operating correctly, possibly caused by user installed applications, custom
configurations, etc., you may restore the factory default configuration. A disk
recovery utility is provided on the analyzer. The analyzer hard drive contains an
image of the operating system, and all factory installed applications as originally
configured by the factory.
WCaution
Performing a Disk recovery will delete all report and cap-
ture files, user installed applications, and custom configu-
rations that are stored on the C: drive. Your analyzer will
be returned to its factory default settings.
Make sure you have the charger/AC adapter connected to
the analyzer before performing a disk recovery.
It is VERY IMPORANT during the disk recovery process
NOT TO INTERUPT IT or hard drive damage could occur.
During the disk recovery, make sure a 2
nd
drive is not
connected to the analyzer’s USB port, or the 2
nd
disk’s
contents could potentially be deleted.
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