Problem Solving
470
Problem Solving
15
Unable to send
data over the
network.
The server is not correctly
specified.
Correctly specify the server.
The save destination is not
correctly specified.
Correctly specify the save destination.
When SMB is selected, the
shared name is not
correctly specified.
Correctlpecify y sthe shared name.
When SMB (UNC Format)
is selected, the save
destination is not correctly
specified.
Correctly specify the save destination.
The login name is
notentered correctly.
Correctly enter the login name.
The password is
notcorrectly entered.
Correctly enter the password.
The time set on the
machine does not agree
with that of Windows,
when SMB transmission is
performed to Windows
Server 2003, Windows
Server 2008, Windows
Server 2012, Windows
Server 2012 R2, Windows
8 or Windows 8.1.
Synchronize the time settings of the
machine and Windows.
On Windows Server 2003,
Windows Server 2008,
Windows Server 2012,,
Windows Server 2012 R2,
Windows 8, or Windows
8.1 users who do not set a
password cannot use SMB
transmission.
Follow the steps below to change
thesettings of network access:
1.
Start Windows, and select [Control
Panel] > [Administrative Tools] >
[Local Security Policy].
2.
Select [Security Settings] > [Local
Policies] > [Security Options].
3.
Change [Account: Limit local account
use of blank passwords to console
logon only] to [Disabled].
Is the root of the DFS
name space (\\Domain
name\Shared name)
specified with more than
three characters?
Specify a DFS name space with a root
comprised of less than four characters.
The access right to the
specified storage location
is not set correctly.
Set the access right to the specified
storage location correctly so that you can
read and write the files and folders.
The SMB port number is
blocked.
Check the destination server, the router
between the machine and the server, virus
scanning software on the destination
server, and firewall to confirm whether the
SMB port is blocked or not.
Symptom Cause Remedy
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