Error Code
505
Problem Solving
15
016-767
[Cause] Unable to send the e-mail because the address is not correct.
[Remedy] Confirm the address, and try sending again.
016-768
[Cause] Unable to connect to the SMTP server because the machine's
mail address is incorrect.
[Remedy] Confirm the machine's mail address.
016-769
[Cause] The SMTP server does not support delivery receipts (DSN).
[Remedy] Send e-mail without setting delivery receipts (DSN).
016-770
[Cause] Direct Fax is restricted.
[Remedy] Consult your system administrator whether Direct Fax is
available. If it is available, contact our Customer Support
Center.
016-772
[Cause] The DNS server address is not set.
[Remedy] Set the DNS server address.
016-774
[Cause] Unable to process compression conversion because of
insufficient hard disk space.
[Remedy] Delete unnecessary data from the hard disk to free up disk
space.
016-775
[Cause] Unable to process image conversion because of insufficient
hard disk space.
[Remedy] Delete unnecessary data from the hard disk to free up disk
space.
016-776
[Cause] An error occurred during image conversion processing.
[Remedy] For errors occurring when forwarding with Store to Folder or
Internet Fax:
The image conversion processing for the part of the data may
be completed. Retrieve each converted page from the folder
using CentreWare Internet Services.
For more information, refer to "Configuring Machine Settings
Using CentreWare Internet Services" (P.313).
For errors occurring after instructing encryption or signature
using a certificate:
Take one of the following measures:
z
Check whether the certificate is valid.
z
Set the correct date and time on the machine.
For errors occurring when [Microsoft® Word] or [Microsoft®
Excel®] is selected for [File Format]: There are too many images
in the document. Select [Single File for Each Page] for [File
Format], or select [Picture Object] for [Image Area Format].
016-777
[Cause] A hard disk error occurred during image processing.
[Remedy] The hard disk may be defective. To replace the hard disk,
contact our Customer Support Center.
016-778
[Cause] The conversion processing of the scanned image was
interrupted because of insufficient disk space.
[Remedy] Delete unnecessary data from the hard disk to free up disk
space.
Error Code
Cause and Remedy