Troublesho oting and tips
Troubleshooting and tips
Refer to the safety notes in the "Safety/regulations" manual and in the "Getting
started", Page 12 chapter when connecting or disconnecting cables.
If a fault occurs , try to c
orrect it as described in the following documenta tion:
• in this chapter
• in the documentation for the c onn ected devices
• in the help systems o f th
e software used
• in the docume ntation for your operating system
Help if problems occur
Should you encount
er a proble m with your computer that you cannot resolve yourself:
► Note the ID number
of your device. The ID number is found on the type rating
plate on the back,
the underside or the top of the casing.
► For further clarification of the problem, contact the Service Desk for your count ry (see the
ServiceDesklistorgoto"
http://ts.fujitsu.com/support/servicedesk.html"). When you do
this, please have ready the ID number and serial number of your system.
Troubleshooting
Power-on indica tor remains u nlit after you have
switched on your device
Cause
Troubleshooting
The mains voltage supply is faulty. ► C heck whether the power cable is plugged
properly into the device and a grounded
mains outlet.
► Switch the device on.
Internal power supply overloaded.
► Pull the
power plug of the device out of the
mains ou
tlet.
► Wait for a moment.
► Plug th
e pow er plug into a properly grounded
mains
outlet again.
► Switch the device on.
Fujitsu Technology Solutions 27
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