Fujitsu STYLISTIC Q704 User Manual

Tro ubl eshooting and tips
Troubleshooting and tips
TroubleshootingTipsFaultTroubleshooting
If a fault occu rs, try to correct it as described. If you a re unable to correct
the problem, proceed as follows:
► Make a note of the steps and the circumstances that led to the fault. Also
make a note of any error messages displayed.
► Switch the notebook off.
► Please contact the Hotline/Service Desk.
You can contact Fujitsu Service and Support in the following ways:
• Toll free number: 1-800-Fujitsu (1-800-838-5487)
• Website: "
http://sol
utions.us.fujitsu.com/www/content/support/contact/index.php"
Please have the following information ready when you call:
• The model name and serial number of the notebook. The serial number is
located on a sticker on the underside of the notebook.
• Notes of any messag
es that appear on the screen and information on acoustic signals.
• Any change s y ou ha ve made to the hardw are or software since
receiving the notebook.
• Any changes you ha
ve m ade to the BIOS Setup settings since r eceiving the notebook.
• Your system configuration and all peripheral devices connected to your system.
• Your sales cont
ract.
Our notebooks have been designed primarily with mobile applications in mind.
This means that considerable effort has been made to optimize components and
equipment in terms of weight, space and energy requirements. Depending on the
particular confi guration you have purchased, it is possible that functionality may be
slightly reduced co mpared to a desktop PC if you are running processor-intensive
gaming software, e.g. games with intensive 3D graphics. Updating your hardware with
drivers which have not been approved by Fujitsu m ay result in performance losses,
data losses or malfunction of the equipment . A list of approved drivers and current
BIOS versions can be downloaded from: "
http://solutions.us.fujitsu.com"
Help if problems occur
Should you encounter a problem with your computer that you cannot resolve yourself:
► Note the ID number of your device. The ID number is found on the type rating
plate on the back or underside of the casing.
► For further clarification of the problem, contact the Fujitsu S ervice Desk. When you do
this, please have ready the ID number and serial number of your system.
Recov
ering your Factory Image
Hard
disk:
Oper
atingsystem,recovering
Fact
oryImage
In the event you need to restore your original Factory Image refer to the steps
in "Appendix: Miscellaneous Information".
Fujitsu 75

Fujitsu STYLISTIC Q704 Specifications

General

LED backlight	Yes
Pixel density	176 ppi
Display diagonal	12.5 \
Touch technology	Multi-touch
Touchscreen type	Capacitive
Display brightness	352 cd/m²
Native aspect ratio	16:9
Display number of colors	16.78 million colors
Bus type	DMI2
Stepping	D0
Tjunction	100 °C
Processor code	SR1EA
Processor cache	4 MB
Processor cores	2
Processor model	i7-4600U
System bus rate	5 GT/s
Processor family	Intel® Core™ i7
Processor series	Intel Core i7-4600 Mobile series
Processor threads	4
Processor codename	Haswell
Processor frequency	2.1 GHz
Processor cache type	Smart Cache
Processor lithography	22 nm
Processor manufacturer	Intel
Processor package size	40 x 24 x 1.5 mm
Processor front side bus	- MHz
Processor boost frequency	3.3 GHz
Processor operating modes	64-bit
PCI Express configurations	4x1, 2x4
Supported instruction sets	AVX 2.0, SSE4.1, SSE4.2
Thermal Design Power (TDP)	15 W
Internal memory	8 GB
Memory clock speed	1600 MHz
Internal memory type	LPDDR3-SDRAM
Storage media	SSD
Compatible memory cards	MicroSD (TransFlash), MicroSDHC, MicroSDXC
Maximum memory card size	64 GB
Internal storage capacity	256 GB
Graphics card	HD Graphics 4400
Audio system	Realtek ALC283
Flash type	LED
Rear camera type	Single camera
Rear camera resolution (numeric)	5 MP
Front camera resolution (numeric)	2 MP
Wi-Fi standards	802.11a, 802.11b, 802.11g
Bluetooth version	4.0
Top Wi-Fi standard	Wi-Fi 4 (802.11n)
Wi-Fi data rate (max)	300 Mbit/s
Microphone in	No
Headphone connectivity	3.5 mm
USB 2.0 ports quantity	0
Micro-USB 2.0 ports quantity	1
Device type	Tablet PC
Form factor	Convertible (Detachable)
Product color	Black
Sustainability certificates	RoHS, ENERGY STAR
Certification	CB, FCC Part 15 B, cUL, FCC Part 15 C, FCC Part 15 E, FCC Part 22, FCC Part 24, FCC Part 27, ICES-003 Class B, RSS-210, UL
Position location	-
Password protection type	BIOS, Supervisor, User
Platform	Windows
Trial software	McAfee Internet Security
Bundled software	Adobe Reader Fujitsu LIFEBOOK Application Panel Fujitsu Display Manager ShockSensor Utility Power Saving Utility Fujitsu Plugfree Network EasyGuide online user documentation
Operating system installed	Windows 8.1 Pro
Battery voltage	10.8 V
Battery capacity	4250 mAh
Battery life (max)	10 h
Battery recharge time	2.3 h
Number of battery cells	3
AC adapter power	65 W
AC adapter frequency	50 - 60 Hz
AC adapter input voltage	100 - 240 V
AC adapter output current	3.42 A
AC adapter output voltage	19 V
Storage temperature (T-T)	-15 - 60 °C
Operating temperature (T-T)	5 - 35 °C
Storage relative humidity (H-H)	8 - 85 %
Operating relative humidity (H-H)	20 - 85 %
Processor ARK ID	76616
Processor socket	BGA 1168
Intel TSX-NI version	0.00
Intel ME Firmware Version	9.5
Intel Identity Protection Technology version	1.00

Weight and Dimensions

Depth	199.3 mm
Width	309.6 mm
Height	11.9 mm
Weight	998 g