Gateway 200 - Getting Help

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Getting Help

This chapter tells you about additional information

resources available to help you use your computer. Read

this chapter to learn how to access:

■ Help and Support

■ Do More With Gateway

■ Online help

■ Gateway Web site

Main Page

Table of Contents3
Checking out Your Gateway 200ARC11
Front12
Left Side13
Right Side14
Back15
Bottom16
Keyboard Area17
Identifying Your Model19
Gateway Model Number19
Gateway Serial Number19
Internal Wireless Label20
Microsoft Certificate of Authenticity20
Finding Your Specifications21
Accessories22
Getting Started23
Connecting the AC Adapter24
Protecting from Power Source Problems26
Starting Your Notebook27
Waking up Your Notebook28
Turning off Your Notebook28
Restarting (Rebooting) Your Notebook29
Status Indicators30
Using the Keyboard32
Key Types33
System Key Combinations34
Multi-Function Buttons36
Using the EZ Pad Touchpad37
Using the Touchpad38
Connecting the Modem40
Connecting to a Wired Ethernet Network41
Broadband Internet Connections42
Installing a Printer, Scanner, or Other Peripheral Device42
Getting Help43
Help and Support44
Searching for a Topic44
Do more with Gateway45
Online Help46
Gateway Web Site47
Using Esupport48
Windows Basics51
About the Windows Environment52
Using the Desktop53
Using the Start Menu53
Adding Icons to the Desktop54
Identifying Window Items55
Working with Files and Folders57
Viewing Drives57
Creating Folders58
Copying and Moving Files and Folders59
Deleting Files and Folders61
Browsing for Files and Folders62
Searching for Files64
Using the Windows Search Utility65
Working with Documents67
Creating a New Document67
Saving a Document68
Opening a Document69
Printing a Document70
Shortcuts71
Using the Internet73
Learning about the Internet74
Setting up an Internet Account75
Accessing Your Internet Account76
Using the World Wide Web77
Connecting to a Web Site78
Downloading Files79
Using E-Mail80
Sending E-Mail80
Checking Your E-Mail81
Using Multimedia83
Adjusting the Volume84
Adjusting the Volume in Windows XP84
Adjusting the Volume in Windows 200087
Recording and Playing Audio89
Playing Audio and Video Files with the Windows Media Player91
Using S/PDIF Digital Audio92
Using the Optional Diskette Drive95
Using the CD or DVD Drive97
Identifying Drive Types97
Inserting a CD or DVD98
Listening to Cds99
Listening to Cds in Windows XP99
Listening to Cds in Windows 2000101
Using MUSICMATCH102
Playing Cds102
Creating MP3 Music Files104
Editing Track Information105
Building a Music Library107
Changing the Music Library Display Settings108
Listening to Internet Radio109
Using Advanced Features109
Playing a DVD110
Using a Recordable Drive112
Creating Cds and Dvds Using Roxio Easy CD Creator113
Creating Data Cds and Dvds113
Creating Video Dvds117
Creating Music Cds119
Copying Cds and Dvds123
Creating Cds and Dvds Using Nero Express126
Copying a CD or DVD127
Creating a Data CD or DVD131
Copying Music Tracks134
Creating a Music CD137
Creating Video Dvds141
Advanced Features142
Connecting a Digital Camera143
Connecting a Digital Video Camera145
Viewing the Display on a Television146
Changing from One Display to Another149
Sending and Receiving Faxes151
Installing and Configuring Fax152
Installing Fax in Windows XP152
Configuring Fax in Windows XP153
Configuring Fax in Windows 2000156
Sending a Simple Fax157
Setting up Your Cover Page Template159
Faxing from Programs160
Faxing a Scanned Document160
Receiving and Viewing a Fax161
Canceling a Fax161
Automatically Retry Sending a Fax in Windows XP162
Automatically Cancelling a Fax in Windows XP163
Managing Power165
Monitoring the Battery Charge166
Recharging the Battery167
Recalibrating the Battery168
Changing Batteries169
Replacing the Battery169
Extending Battery Life171
Conserving Battery Power171
Using Alternate Power Sources172
Changing Power Modes172
Changing Power Settings173
Changing the Power Scheme174
Changing Alarm Options175
Changing Advanced Settings177
Activating and Using Hibernate Mode178
Changing Speedstep Settings180
Travel Tips183
Modem184
Radio Frequency Wireless Connections184
Files185
Security185
Power186
Additional Tips187
Customizing Your Computer189
Adjusting the Screen and Desktop Settings190
Adjusting the Color Depth190
Adjusting the Screen Resolution192
Changing the Colors on Your Windows Desktop193
Changing the Desktop Background196
Selecting a Screen Saver199
Changing the Touchpad Settings201
Adding and Modifying User Accounts203
Networking Your Computer205
Benefits of Networking206
Sharing a Single Internet Connection206
Sharing Drives206
Sharing Peripheral Devices207
Streaming Audio and Video Files207
Playing Multi-Player Games207
Selecting a Network Connection208
Wired Ethernet Network208
Wireless Ethernet Network208
Using a Wired Ethernet Network209
Ethernet, Fast Ethernet, or Gigabit Ethernet209
Example Wired Ethernet Network210
Equipment You Need for a Wired Ethernet Network211
Using a Wireless Ethernet Network212
Wireless Ethernet Speed and Frequency213
Example Access Point Wireless Ethernet Network214
Equipment You Need for an Access Point Wireless Ethernet Network215
Example Peer-To-Peer Wireless Ethernet Network216
Equipment You Need for a Peer-To-Peer Wireless Ethernet Network217
For more Information217
Using Your Notebook on a Network218
Installing and Configuring Your Notebook for Ethernet Networking218
Turning Your Wireless Ethernet on or off218
Moving from Your Old Computer219
Using the Windows XP Files and Settings Transfer Wizard220
Transferring Files221
Finding Your Files221
Transferring Internet Settings223
Setting up Your ISP223
Transferring Your E-Mail and Address Book224
Transferring Your Internet Shortcuts224
Installing Your Old Printer or Scanner224
Installing a USB Printer or Scanner225
Installing Your Old Programs226
Maintaining Your Computer227
Caring for Your Computer228
Creating an Emergency Startup Diskette230
Protecting Your Computer from Viruses232
Managing Hard Drive Space235
Checking Hard Drive Space235
Using Disk Cleanup236
Checking the Hard Drive for Errors237
Defragmenting the Hard Drive239
Backing up Files241
Using the Scheduled Task Wizard241
Cleaning Your Computer243
Cleaning the Exterior243
Cleaning the Keyboard243
Cleaning the Computer Screen244
Cleaning the Mouse244
Restoring Software247
Using the Restoration Cds248
Reinstalling Device Drivers249
Updating Device Drivers251
Reinstalling Programs252
Reinstalling Windows254
Upgrading Your Notebook257
Adding and Removing a PC Card258
Preventing Static Electricity Discharge260
Adding or Replacing Memory261
Replacing the Hard Drive Kit266
Troubleshooting271
Safety Guidelines272
First Steps273
Software Support Tools273
Troubleshooting274
CD or DVD Drives274
Cleaning Cds or Dvds276
Device Installation276
Diskette Drive277
Display278
File Management279
Hard Drive279
Internet280
Keyboard282
Memory282
Modem283
Mouse288
Networks289
Passwords289
PC Cards290
Power290
Printer290
Sound293
Video293
Telephone Support294
Before Calling Gateway Technical Support294
Telephone Numbers295
Tutoring and Training296
Self-Help296
Tutoring296
Training297
A Safety, Regulatory, and Legal Information299
Important Safety Information299
Regulatory Compliance Statements302
Wireless Guidance302
United States of America304
Laser Safety Statement309
Index311

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