Gateway MG1 User Manual

CHAPTER 4: Troubleshooting
158
Devices
Keyboard and touchpad
The notebook doesn’t enter standby mode
after closing the LCD.
■
Make sure that the magnet is in the magnet holder. For more
information, see “Replacing the LCD panel” on page 94.
■
Test or replace the system board.
The system doesn't resume from hibernation
mode.
■
Check the hard disk connection to the system board.
■
Test or replace the hard disk drive.
■
Test or replace the system board.
The system doesn't resume from standby
mode after opening the LCD.
■
Make sure that the magnet is in the magnet holder. For more
information, see “Replacing the LCD panel” on page 94.
■
Test or replace the system board.
The battery fuel gauge in Windows doesn’t go
higher than 90%.
■
Remove the battery pack and let it cool for two hours.
■
Refresh the battery (use only battery power until the notebook turns
off, then charge the battery).
■
Test or replace the battery pack.
■
Test or replace the system board.
The system hangs intermittently.
■
Reconnect the hard disk drive and optical drive.
■
Check the hard disk connection to the system board.
■
Test or replace the system board.
Symptom / Error Action in Sequence
System configuration does not match the
installed devices.
■
Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot
the notebook.
■
Reconnect the hard disk drive and optical drive.
The external display does not work correctly.
■
Press Fn+F4 repeatedly to switch between LCD, external display, and
both displays.
■
Test or replace the system board.
USB does not work correctly.
■
Test or replace the modem jack/USB board.
■
Test or replace the system board.
Printer problems.
■
Run the printer self-test.
■
Reinstall the printer driver.
■
Test or replace the printer cable.
■
Test or replace the printer.
■
Test or replace the system board.
Symptom / Error Action in Sequence
The keyboard (one or more keys) does not
work.
■
Reconnect the keyboard cable.
■
Test or replace the keyboard.
■
Test or replace the system board.
The touchpad does not work.
■
Reconnect the touchpad cable.
■
Test or replace the touchpad board.
■
Test or replace the system board.
Symptom / Error Action in Sequence

Gateway MG1 Specifications

General

Brand	Gateway
Model	MG1
Category	Laptop
Language	English