69
System doesn’t go into alarm when zone is tripped.
1. System is disarmed. Arm system and then trip the zone.
2. Zone is not learned into panel memory. Enter installer/dealer program mode—LEARN SENSORS,
and learn zone into memory.
3. Zone is learned into wrong partition. Delete zone and learn into correct partition or change the
partition in the EDIT SENSORS menu.
4. For HIM zones, check that the HIM LED is blinking to verify communication with the panel. If
LED is off, check wiring between HIM and panel.
Zone reports trouble condition.
1. Check that onboard HIM and SnapCard zone inputs have a 2k-ohm EOL resistor installed at
the last device on the loop in series for N/C loops, in parallel for N/O loops.
2. Check for zone wire fault—short circuit on N/C loops, open circuit on N/O loops.
3. Make sure all devices on zone are in non-alarm state, then enter disarm command to reset
zone.
Wireless Sensor Zones
System doesn’t respond (in sensor test or when armed) when sensor is tripped.
1. Verify that receiver antennas are installed and connections are secure.
2. Check that the wireless sensor battery(s) are installed.
3. Check the sensor battery(s) for low voltage. Replace battery(s) if necessary.
4. Use an RF Sniffer (60-401) to verify that sensor is transmitting.
5. Sensor is not learned into panel memory. Enter installer/dealer program mode—LEARN SEN-
SORS, and learn sensor into memory.
6. Zone is learned into wrong partition. Delete zone and learn into correct partition or change the
partition in the EDIT SENSORS menu.
Sensor reports trouble condition.
1. Sensor tamper switch is tripped—sensor cover is off, not latched securely, or sensor is not
mounted securely. Secure sensor mounting and/or cover, then trip sensor to clear the condi-
tion.
2. Check the sensor battery for low voltage. Replace batteries, if necessary.
Touchpad indicates [sensor #] supervisory and/or Sensor [sensor #] supervisory is heard.
1. Use an RF Sniffer (60-401) to verify that sensor is transmitting. If sensor is not transmitting,
check battery for low or no voltage and replace.
2. Change mounting position of sensor (from horizontal to vertical or vice versa) and test sensor
several times for consistency.
3. Sensor signal is not reaching panel/receiver because sensor is too far away. Remove sensor
from mounted location and test from other locations. Mount sensor in area where signal can
reach panel/receiver.
Smoke sensor beeps once every 44 seconds.
Sensor batteries are getting low. Replace batteries.
Wireless Touchpads
System doesn’t respond to commands entered from wireless touchpad.
1. Verify that receiver antennas are installed and connections are secure.
2. Check that touchpad battery(s) are properly installed.
3. Check the touchpad battery(s) for low voltage. Replace battery(s), if necessary.
4. Use an RF Sniffer (60-401) to verify that touchpad is transmitting.
5. Touchpad is not learned into panel memory. Enter program mode and learn touchpad into
memory (see LEARN SENSORS).
6. Touchpad is learned into wrong partition. Delete touchpad and learn into correct partition or
change the partition in the EDIT SENSORS menu.
Wireless Touchpads (continued)
Touchpad reports trouble condition.
Check the touchpad battery(s) for low voltage. Replace battery(s), if necessary.
Phones
Loss of dial tone at on-site phones after wiring RJ-31X jack or connecting the DB-8 cord.
Feature Problem Action/Solution
To Next Page
Loading...
