7 Troubleshooting
About this chapter
This chapter provides information to assist users and service personnel to identify and
correct problems that may occur when operating ÄKTAprocess.
If the suggested actions in this guide do not solve the problem, or if the problem is not
covered by this guide, contact your GE Healthcare representative for advice.
Precautions
WARNING
Before attempting to perform any of the procedures described in
this chapter, you must read and understand all contents of the
corresponding section(s) in the Safety instructions chapter, as listed
below:
•
General precautions, on page 17
•
Personal protection, on page 19
•
Power supply, on page 23
•
Maintenance, on page 28
System
The table below describes problems that may occur with ÄKTAprocess, together with
possible corrective actions.
Possible cause/corrective actionProblemComponent
•
Make sure the system is switched on.
•
Check communication cable and connectors.
•
Reboot PC: shut down Windows, switch off the
SYSTEM POWER SWITCH, wait at least 5 sec, restart
system.
No system found when
starting up UNICORN
Computer
ÄKTAprocess Operating Instructions 29-0252-49 AA 157
7 Troubleshooting
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