August 2003
9-6 Diagnosis and Troubleshooting
Sensor is contaminated 
with conductive parti-
cles (refer to Appendix 
A).
Probe reads 
high dew point.
Clean the sensor and the sensor 
shield as described in Aluminum 
Oxide Probe Maintenance on 
page A-9 in Appendix A. Then rein-
stall sensor.
Sensor is corroded 
(refer to Appendix A). 
Probe reads too 
wet or too dry.
Return probe to factory for evalua-
tion.
Sensor temperature is 
greater than 70°C 
(158°F). 
Probe reads too 
dry.
Return probe to factory for evalua-
tion.
Stream particles caus-
ing abrasion.
Probe reads too 
wet or too dry
Return probe to factory for evalua-
tion.
Symptom: Screen always reads the wettest (highest)  programmed mois-
ture calibration value while displaying dew/frost point.
Probe is saturated. Liq-
uid water present on 
sensor surface and/or 
across electrical con-
nections.
Clean the sensor and the sensor 
shield as described in Aluminum 
Oxide Probe Maintenance on 
page A-9 in Appendix A. Then rein-
stall sensor.
Shorted circuit on sen-
sor.
Run “dry gas” over sensor surface. If 
high reading persists, then probe is 
probably shorted and should be 
returned to the factory for evaluation.
Sensor is contaminated 
with conductive parti-
cles (refer to Appendix 
A).
Clean the sensor and the sensor 
shield as described in Aluminum 
Oxide Probe Maintenance on 
page A-9 in Appendix A. Then rein-
stall sensor.
Improper cable connec-
tion.
Check the cable connections to both 
the probe and the PM880.
Table 9-2:  Troubleshooting Guide for Common 
Problems (Continued)
Possible Cause
System 
Response  Action