Diagnosis and Troubleshooting 9-7
August  2003
Symptom: Screen always reads the driest (lowest) programmed moisture 
calibration value while displaying dew/frost point.
Open circuit on sensor.
Non-conductive 
material is trapped 
under contact arm of 
sensor.
Return probe to factory for evalua-
tion.
Clean the sensor and the sensor 
shield as described in Aluminum 
Oxide Probe Maintenance on 
page A-9 in Appendix A. Then rein-
stall the sensor. If the low reading 
persists, return the probe to the fac-
tory for evaluation.
Improper cable
connection.
Check the cable connections to both 
the probe and the PM880.
Symptom: Slow response.
Slow outgassing of 
system.
Replace the system components with 
stainless steel or electro-polished 
stainless steel.
Sensor is contaminated 
with non-conductive 
particles (refer to 
Appendix A)
Clean the sensor and the sensor 
shield as described in Aluminum 
Oxide Probe Maintenance on 
page A-9 in Appendix A. Then rein-
stall the sensor.
Symptom: Exception screen.
Unrecoverable software 
error.
Contact GE Panametrics.
Table 9-2:  Troubleshooting Guide for Common 
Problems (Continued)
Possible Cause
System 
Response  Action