Troubleshooting 8-10
z Make sure that the telephone line is properly connected.
z Make sure that the COM port in the communication software is
correctly set.
z Turn off power management.
Optical Drive Problems
The optical drive cannot read a disc.
z Make sure that the disc is correctly seated in the tray, with the label
facing up.
z Make sure that the disc is not dirty. Clean the disc with a disc cleaning
kit, available in most computer stores.
z Make sure that the optical drive driver is installed correctly.
z Make sure that the computer supports the disc or the files contained.
You cannot eject a disc.
z The disc is not properly seated in the drive. Manually release the disc
following the method described next:
1. Turn off the computer.
2. Insert a small rod, such as a straightened paperclip, into the
drive’s manual eject hole and push firmly to release the tray.
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