Troubleshooting 8-13
z If an error message appears on the screen, consult the software
program’s documentation for further information.
z If you are sure the operation has stop, reset the computer. (See
“Resetting the Computer” later in this chapter.)
Sound Problems
No sound is produced.
z Make sure that the volume control is not set too low.
z Make sure that the device driver is correctly installed.
z Make sure that the computer is not in Sleep/Standby mode.
z If using an external speaker, make sure that the speaker is properly
connected.
Distorted sound is produced.
z Make sure that the volume control is not set too high or too low. In
most cases, a high setting can cause the audio electronics to distort the
sound.
The sound system does not record.
z Adjust the playback or recording sound levels.
The external microphone or audio device does not work.
z Make sure that the microphone is connected to the proper connector
on the computer.
z Make sure that your computer is equipped with the driver needed.
z Click the speaker symbol on the taskbar and check the Windows
volume control.
z Check the volume control of your computer.
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