WindMaster and WindMaster Pro 1561-PS-0001. Issue 11 February 2017
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11 MAINTENANCE & FAULT-FINDING
11.1 Cleaning
If there is any build-up of deposit on the unit, it should be gently cleaned with a cloth moistened with water and soft
detergent. Solvents should not be used, and care should be taken to avoid scratching any surfaces. The unit must be
allowed to defrost naturally after being exposed to snow or icy conditions, do NOT attempt to remove ice or snow with
a tool.
11.2 Servicing
There are no moving parts or user-serviceable parts requiring routine maintenance.
Opening the unit or breaking the security seal will void the warranty and the calibration.
In the event of failure, prior to returning the unit to your authorised Gill distributor, it is recommended that:
1. All cables and connectors are checked for continuity, bad contacts, corrosion etc.
2. A bench test is carried out as described in Section 12.1.
3. You contact your supplier for advice
11.3 Fault-finding
Check DC power to WindMaster, cable and connections.
Check comms settings of WindMaster (as detailed in Section 10) and host system
match, including correct Com port. Try using Gill Wind Software/Tools/Synch Comms
Check unit is in Continuous mode
Check that in-line communication devices are wired correctly.
NOTE: It is usual for Anemometer TX to be connected to converter device RX
Corrupted output
Check comms settings of WindMaster and host system match.
Try using Gill Wind Software/Tools/Synch Comms
Try a slower baud rate.
Check cable lengths and type of cable.
One way communication
Check WindMaster and host system are both set to the same protocol RS232, RS422,
or RS485.
Check wiring is in accordance with the manual.
WindMaster output, data
invalid flag
Check that transducer path is not blocked
11.4 Status (error) codes
The Status code is sent as part of each wind measurement message.
t samples in average period from transducer pair 1
Insufficient samples in average period from transducer pair 2
Insufficient samples in average period from transducer pair 3
average period from transducer pairs 1,2
Insufficient samples in average period from transducer pairs 1,3
Insufficient samples in average period from transducer pairs 2,3
Insufficient samples in aver
age period from all transducer pairs
Results OK, but marginal operation
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