X1D www.hasselblad.com
USER GUIDE
119
Troubleshooting
Problem Possible cause Suggested correction
Camera is deactivated The camera can be affected by a
discharge of electricity. This can happen
when the area around the control buttons
on the grip accidentally touches a
conductive cord or material connected to
earth.
This can deactivate the camera and does
not cause any damage.
Remove and re-insert the battery, then
press the ON - OFF button on the camera
to turn on the camera.
Wrong language If the Camera has been set to a language
you don’t understand, you can navigate
to your preferred language by following
the actions and appearance in the
illustrations in the suggested section.
See section To Change Language On the
Camera From Unknown Language.
Dark or coloured spots or lines in your
images
Dirt or particles on the surface of the
sensor infrared (IR) lter.
See “6.4 Clean the Sensor Filter” on
page 123.
Temperature warning icon appears Rapidly taken captures make heavy
demands on the processor in the Camera
which in turn produces heat. This
can in combination with high ambient
temperature result in noise in the image
les.
At around 60 °C a warning dialogue
appears notifying that the sensor is
temporarily shutting down to allow the
Camera to cool.
Let the Camera cool down for at least 20
minutes.
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