E.11 Unexpected mainframe shutdown
If the mainframe has shut down unexpectedly, this can have several causes:
l Power interruption
l Check if the mains cable is still firmly connected.
l Check if other devices on the same mains group have experienced a
power interruption.
l
Over-temperature or over-voltage:
l If this happens while Perception is connected, a message is shown
that tells the reason for the shutdown. Apart from that, a message is
shown when connecting the next time, even if Perception was not
connected at the time of the shutdown.
l
If the cause was over-temperature, please check the airflow around
the
mainframe; the mainframe must be able to attract cool air to avoid
over-heating.
l
If the cause was over-voltage, please contact HBM service.
GEN3i
I3763-3.1 en HBM: public 897