Page 5-2 December 2016
System Overview - Troubleshooting PLT-01668, Version: 1.2
24.Repeat Steps 9 through 22 for the appropriate number of color/overlay Panels.
25.Either the card is ejected from the singled-sided printer or the card feed stepper engages to
queue the card for the flipper table for the dual-sided printer.
26.All stop.
5.2 Troubleshooting
5.2.1 Printer Error Buttons
The DTC1250e and DTC4250e use button messages rather than a display message system.
All Printers have two (2) buttons.
ON/OFF
Pause
The display message system appears as a graphical message, for example:
1. The ON/OFF button is blue when the printer is ON. When the printer enters the Sleep
mode, the button LED is dimmed but still ON.
2. The Pause button illuminates blue when the printer is capable of accepting a print job and is
not in an error state.
This button LED will continue to stay on while the printer prints as long as there is no error.
This button LED will also be dimmed when the printer goes into Sleep mode.
3. When an error occurs, the Pause button no longer illuminates blue but blinks red.
4. Press the ON/OFF button when printer is in an error state to cause the action to be
canceled.
Note: If no other error occurs, the Pause button illuminates as blue.
5. Press the Pause button when printer is in an error state to cause the printer to retry.
Note: The button illuminates as blue and retries the failed action.
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