If the HikRobot Scanner's live view is black, it could be due to a closed aperture or a camera malfunction. Try opening the aperture. If that doesn't work, reboot the camera.
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Travis AllenAug 11, 2025
Why HikRobot CA camera cannot be triggered?
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Gregory TateAug 11, 2025
If the HikRobot Scanner camera cannot be triggered despite a normal live view, the issue might stem from incorrect wiring or a disabled trigger mode. First, verify that the camera's trigger mode and the related trigger signal input are functioning correctly in your current setup. Second, check the wiring to ensure it's correct for the selected triggering mode.
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Jacob MillerAug 17, 2025
What to do if HikRobot Scanner camera connection error?
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kelly95Aug 17, 2025
If you encounter a 'Camera connection error' with your HikRobot Scanner, it might be because the camera and client are on different network segments. Use the MVS IP Configurator tool to locate the camera and modify its IP address to ensure they are on the same network segment.
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Mr. David MillerAug 22, 2025
How to fix 'No camera found' error on HikRobot CA?
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Tamara MedinaAug 22, 2025
If the MVS client fails to detect the HikRobot Scanner camera, the camera might not be starting up correctly, or there could be a network cable connection problem. Check the camera's power wiring and observe the indicator. Also, check the network connection.
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Alexandria McdanielAug 28, 2025
Why is HikRobot CA Scanner camera in read-only status?
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Shelby BakerAug 28, 2025
If the HikRobot Scanner camera is in read-only status, this could be due to an improperly installed MVS client or the camera being controlled by another client. Check the GenICam and network card driver.