NVR User Manual 061220NA 169
1472 –f” (the IP address may change according to the real condition), and check if there exists
packet loss.
NOTE: Simultaneously press Ctrl and C to exit the ping command.
3. Verify the hardware of the PC is good enough.
Simultaneously press Ctrl, Alt and Delete to enter the windows task management interface, as shown in
the following figure.
Figure 252, Windows Task Management Interface
• Select the “Performance” tab; check the status of the CPU and Memory.
• If the resource is not enough, end some unnecessary processes.
4. Check if the fault is solved by the above steps. If it is solved, finish the process. If not, contact an
engineer from Hikvision for further processing.
• When using the NVR to get the live view audio, there is no sound or there is too much noise, or the
volume is too low.
Possible Reasons:
• Cable between the pickup and IP camera is not connected well; impedance mismatches or
incompatible.
• The stream type is not set as “Video & Audio.”
• The encoding standard is not supported by the NVR.
1. Verify the cable between the pickup and IP camera is connected well; impedance matches and is
compatible.
Log in the IP camera directly, and turn the audio on, check if the sound is normal. If not, contact the IP
camera manufacturer.
To Next Page
Loading...
