NVR User Manual 061220NA 171
− The search condition is incorrect.
− The HDD is error or not detected.
10. Verify the system time setting is correct.
Select “Menu > Configuration > General > General,” and verify the “Device Time” is correct.
11. Verify the search condition is correct.
Select “Playback,” and verify the channel and time are correct.
12. Verify the HDD status is normal.
Select “Menu > HDD > General” to view the HDD status, and verify the HDD is detected and can be read and
written normally.
13. Check if the fault is solved by the above steps. If it is solved, finish the process. If not, contact an
engineer from Hikvision for further processing.
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