5–10 Troubleshooting
Hitachi Simple Modular Storage 100 User’s Guide
Table 5-2: Auto Migration Troubleshooting
Error Message Suggested Actions
Restore is in progress on ShadowImage pairs Wait until restore is completed and try Create Copy
again.
Restore is in progress on SnapShot pairs Wait until restore is completed and try Create Copy
again.
Unreadable PIN exists in the source array Auto migration cannot be performed. Visit the Hitachi
Web Portal at http://support.hds.com.
Quick Format is in progress Wait until the quick format is completed and try Create
Copy again.
No DM-LUN exists in the source array Auto migration cannot be performed. Visit the Hitachi
Web Portal at http://support.hds.com.
Cache resident LUN exists in the source
array
Disable Cache Resident LUN and try the auto migration
again.
Change on cache partition is reserved Shut down and restart the source array. Then try the
auto migration again.
PIN over has occurred in the source array Auto migration cannot be performed. Visit the Hitachi
Web Portal at http://support.hds.com.
FAN in the target array is in Alarm status Disconnect the target array as described on the next
page and start it in normal mode to see if the alarm
disappears. If the alarm message disappears, try the
auto migration again. Otherwise, visit the Hitachi Web
Portal at http://support.hds.com.
The power supply in the target array is in
Alarm status
Disconnect the target array as described on the next
page and start it in normal mode to see if the alarm
disappears. If the alarm message disappears, try the
auto migration again. Otherwise, visit the Hitachi Web
Portal at http://support.hds.com.
HDU in the target array is in Alarm status Disconnect the target array as described on the next
page and start it in normal mode to see if the alarm
disappears. If the alarm message disappears, try the
auto migration again. Otherwise, visit the Hitachi Web
Portal at http://support.hds.com.
ENC in the target array is in Alarm status Disconnect the target array as described on the next
page and start it in normal mode to see if the alarm
remains. If the alarm message disappears, try Array
Migration again. Otherwise, visit the Hitachi Web Portal
at http://support.hds.com.
The type of HDDs in the target array is
incorrect
Visit the Hitachi Web Portal at http://support.hds.com.
The number of HDDs in the target array is
incorrect
Visit the Hitachi Web Portal at http://support.hds.com.
The capacity of HDDs in the target array is
insufficient
Visit the Hitachi Web Portal at http://support.hds.com.
The target array is guarded against array
migration
Disconnect the target array as described on the next
page and start it in normal mode to confirm if it can be
the target array. If it can, try the auto migration again.
The controller configuration of the target
array is incorrect
Visit the Hitachi Web Portal at http://support.hds.com.
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