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Setting up the control panel for automatic Remote Servicing
Note: This option is only available in Galaxy 3-144 and 2-520 control panels
Panel Identification String
A panel identification string is sent from the panel to the application. In order to send this option 47.4.8 Send
Panel ID must be enabled
System ID (51.15.1)
The System ID is used to select the site that is calling from the database. In order to use this the System ID
must be entered at the panel and in the corresponding site’s System Parameters screen.
Int Telecoms Connection
If using telecoms (modem) to connect, Call back-1 must be entered in 56.1.12.2.
Ethernet Connection
If using Ethernet to connect, Call IP 1 must be entered in 56.4.3.2.2.
NOTE: If both the Int Telecoms and Ethernet options are programmed up, the Int Telecoms takes
precedence.
To disable the option delete the corresponding call back number/IP address.
The following checks are carried out on the System ID:
Account Number Check Action
No System ID given disconnect from the site
System ID does not match any in the database disconnect from the site
System ID matches multiple sites in the database disconnect from the site
System ID matches one site site is selected and continue with copy
Failure Logging
Failure Data to log
No ID returned by the panel Time & Date and reason
No System ID Time & Date and reason
System ID does not match any in the database Time & Date, System ID and reason
System ID matches multiple sites in the database Time & Date, System ID and site names
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