Error Message Solution
2. Turn the device off and then turn it back on
again.
3. Reboot the device.
4. Reload VoiceClient.
5. Place the device in a charger as soon as
possible.
"Warning, low flash memory! You must upload
your collected data now!"
1. Go to an area of known good coverage.
2. Turn the device off and then turn it back on
again.
3. Reboot the device.
4. Reload VoiceClient.
5. Place the device in a charger as soon as
possible.
Before Contacting Support
This section describes what you will need before contacting technical support
with an issue and how to gather the needed files.
General Information Needed for Most Support Requests
Devices Types
l Vocollect Talkman model
l Non-Talkman device manufacturer/model
l Vocollect headset model
l Other headset
l Bar code reader type
Vocollect Voice Software
l VoiceClient version displayed in VoiceConsole
l VoiceCatalyst version displayed in VoiceConsole
Vocollect VoiceConsole
l VoiceConsole version
Device Logs
l Have you begun to capture device logs?
l Be prepared to submit these files to your technical support center.
Common Questions to Answer when Contacting Support
l Was a previous service request for the same problem / question closed as
unresolved?
A700x Product Guide 62
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