Troubleshooting
Troubleshooting
in
a
workstation
environment
•
No
response
No
packets received indicates
no
response from a ping.
If
there
is
no response, type in
the
IP address with
the
ping command.
Check that
the
typed address matches
the
IP address assigned in
the
LAN
Settings menu,
then
check
the
other
addresses
in
the
menu.
Check that the hostname
and
IP address are correctly entered
in
the
node
names database on
your
workstation (usually I
etc
I
hosts).
Ping
each node along
the
route
between your workstation and the
logic analyzer, starting with
the
your workstation.
Ping
each gateway,
then
attempt a ping of
the
remote
file server.
If
the
logic analyzer still does
not
respond to ping,
then
you should
suspect a hardware problem with
the
logic analyzer. To check the
logic analyzer performance,
refer
to
"Verify
the
logic analyzer
performance" in this section.
• Intermittent Response
If
you received 1
to
8 packets back,
there
is probably a problem with
the
network. Because
the
number
of packets received depends on
your network traffic
and
integrity,
the
number might
be
different for
your network.
Use a
LAN
analyzer or
LAN
management software
to
monitor activity
and
determine where bottlenecks or
other
problems
are
occurring.
The
logic analyzer will still function,
but
communications over the
LAN
will be slower.
7-6
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