HP 635n - JetDirect IPv6/IPsec Print Server - Troubleshooting the HP Jetdirect Print Server

7 Troubleshooting the HP Jetdirect Print
Server
This chapter describes how to diagnose and correct problems associated with the HP Jetdirect print
server.
A flowchart guides you to the correct procedures for troubleshooting the following:
●
Printer problems
●
HP Jetdirect hardware installation and connection problems
●
Network-related problems
To troubleshoot your HP Jetdirect print server, you may need the following items:
●
A Jetdirect configuration page (see
HP Jetdirect Configuration Pages on page 127)
●
A Printer Configuration or Diagnostic Page
●
Documentation that came with your printer
●
Documentation that came with your HP Jetdirect print server
●
The diagnostics tools and utilities provided with your network software (for example, Novell
NetWare utilities, TCP/IP utilities, or network printer management applications such as HP Web
Jetadmin)
NOTE: Frequently asked questions about installing and configuring HP Jetdirect print servers
can be found by searching for your HP Jetdirect product at
http://www.hp.com/support/
net_printing.
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