Resetting to Factory Defaults
Parameters on the HP Jetdirect print server (for example, the IP address) can be reset to factory default
values using the following procedures:
CAUTION: A Jetdirect X.509v3 certificate will be saved over a cold reset to factory default
values. However, a Certificate Authority (CA) certificate installed to validate a network
authentication server will not be saved.
NOTE: When you attempt to reset to factory default values, print a Jetdirect configuration page
to confirm that factory-reset values have been assigned.
●
HP Jetdirect External Print Servers
Reset the HP Jetdirect external print server by holding down the Test button on the print server
while connecting the power cord.
●
HP LaserJet Printer with Internal EIO Print Server
In most cases, the HP Jetdirect internal print server can be reset to factory defaults when a cold-
reset is performed on the printer.
CAUTION: Be sure to print a Jetdirect configuration page before performing a cold reset.
Resetting the printer will clear all data from the printer memory and reset all printer settings,
including network configurations, to their factory default values. After a cold reset, users may
be affected due to changes in user-specified printer settings. Network clients may lose their
connection to the printer.
●
For older HP LaserJet printers, a cold-reset is performed by power cycling the printer while
pressing the Go, Start, or Pause/Resume button.
●
For recent HP LaserJet printers/MFPs, use the same procedures as for Jetdirect embedded
print servers, described below.
●
For other printers, refer to your printer manuals. Or, visit
http://www.hp.com/support and
search for document file bpj02300.html.
●
HP LaserJet Printers/MFPs with Embedded Jetdirect Print Server
HP Jetdirect embedded print servers can be reset to factory defaults when a cold-reset is performed
on the printer.
CAUTION: Be sure to print a Jetdirect configuration page before performing a cold reset.
Resetting the printer will clear all data from the printer memory and reset all printer settings,
including network configurations, to their factory default values. After a cold reset, users may
be affected due to changes in user-specified printer settings. Network clients may lose their
connection to the printer.
NOTE: The Restore Factory Settings menu item in the printer control panel menu will
not reset the HP Jetdirect print server.
●
For recent LaserJet printers and MFPs, use the printer's Service menu accessed during the
initial power-on sequence. See Example: Cold Reset Using the Service Menu on page 119.
●
For other printers, refer to your printer service manuals.
118 Chapter 7 Troubleshooting the HP Jetdirect Print Server ENWW
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