Firmware Installation Tools
Firmware upgrades for supported HP Jetdirect print servers may be installed over a network using one
of the following firmware installation tools:
●
HP Jetdirect Download Manager (Windows). HP Jetdirect Download Manager can be downloaded
from HP online support at:
http://www.hp.com/go/dlm_sw
●
HP Web Jetadmin may be used on supported systems. For more information on HP Web Jetadmin,
visit:
http://www.hp.com/go/webjetadmin
●
The embedded Web server resident on the print server provides a firmware upgrade feature using
your Web browser. For more information see
Embedded Web Server (V.36.xx) on page 61.
●
FTP (File Transfer Protocol) may be used to transfer a firmware upgrade image file to the print
server. To start an FTP session, use the device IP address or host name. If a password is set, it
must be entered to log into the device. After user login, typical FTP commands to upgrade the
device are illustrated below:
ftp> bin
ftp> hash
ftp> cd /download
ftp> put <firmware image filename>
ftp>##################
##################...
ft
e
where <firmware image filename> specifies the full path name. Be sure that the download
is complete before exiting the session.
HP Support By Phone
Highly trained technicians are ready to take your call. For the most recent HP support telephone numbers
and available services worldwide, visit:
http://www.hp.com/support
NOTE: For toll-free support in the USA and Canada, call 1-800-HPINVENT or 1-800-474-6836.
NOTE: Telephone fees are the responsibility of the caller. Rates may vary. Contact your local
telephone company for current rates.
Product Registration
To register your HP Jetdirect print server, use the following HP Web page:
http://www.hp.com/go/jetdirect_register
6 Chapter 1 Introducing the HP Jetdirect Print Server ENWW
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