SolutionProblemTip
If it does not, the problem may be with the cabling
between the devices, the connectors on the cable,
the normal operation of protocols, such as Spanning
Tree, LACP, or GVRP features.
or the configuration of the device on the remote end
of the cable.
• Use the switch console to check the port’s
configuration to confirm whether the port is
administratively disabled or placed in a “blocking”
state by the normal operation of one or more
protocols.
◦ Check the Port Status using the show interfaces
command to confirm whether the port is
configured as “disabled”.
◦ Review the switch configuration to confirm which
protocols are operating on the port. Use the
appropriate feature show commands to confirm
whether the port is put into a “blocking” state.
• For software troubleshooting tips, see the chapter
“Troubleshooting” in the Management and
Configuration Guide for your switch at http://
www.hpe.com/networking/support.
At least one power supply must be operating properly.
Check the power supply to make sure it is plugged in
A redundant power supply has experienced a fault.8
to an active power source. If this is ok but the LEDs are
still blinking, the power supply may have failed. Unplug
the power supply, wait for 5 seconds for residual charge
to dissipate, and then plug the power supply. If the fault
light is still blinking, replace the power supply.
Check to ensure the fans are functioning correctly. See
Environmental for more information.
The switch has overheated.9
Check the port for a hardware failure, this may require
a reboot of the switch. Check the port for correct PoE
The port may have an internal hardware failure. The
port may be denied PoE power. The port may be
detecting an external PD fault.
10
configuration and allocation. Also check the external
PD for a fault.
(At least one power supply must be operating properly.)
Connect the unplugged power supply to an AC power
A redundant power supply is not connected to an
active AC power source.
11
source, using a supported power cord for your
country/region.
Table 27 Stacked Switch and Stacking Module LED Error Indicators
See
Diag
Tips
Back side of chassis
Port LED
Mode/StatusChassis Status
Global Status
LED
Stacking Port
Stacking
Module
UsrBack LED
1OffSolid GreenOffSolid GreenOffSolid Green
2OffSlow Flash
Orange
Slow Flash
Green -
Member
Solid GreenSlow Flash
Orange
Slow Flash
Orange
Fast flash
Green -
Commander
Slow Flash
Orange -
Member in
other fragment
Diagnosing with the LEDs 73