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Contents
Unusual Network Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-6
General Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-6
IGMP-Related Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-7
Problems Related to Spanning-Tree Protocol (STP) . . . . . . . . . . 11-8
Stacking-Related Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-8
Timep or Gateway Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-8
VLAN-Related Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-9
Using the Event Log To Identify Problem Sources . . . . . . . . . . . . . 11-11
Menu: Entering and Navigating in the Event Log . . . . . . . . . . . . . . . 11-12
CLI: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-13
Diagnostic Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-14
Ping and Link Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-14
Web: Executing Ping or Link Tests . . . . . . . . . . . . . . . . . . . . . . . 11-15
CLI: Ping or Link Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-16
Displaying the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-18
CLI: Viewing the Configuration File . . . . . . . . . . . . . . . . . . . . . . 11-18
Web: Viewing the Configuration File . . . . . . . . . . . . . . . . . . . . . . 11-18
CLI Administrative and Troubleshooting Commands . . . . . . . . . . . 11-19
Restoring the Factory-Default Configuration . . . . . . . . . . . . . . . . . 11-20
CLI: Resetting to the Factory-Default Configuration . . . . . . . . 11-20
Clear/Reset: Resetting to the Factory-Default Configuration . 11-20
A: Transferring an Operating System or Startup
Configuration File
Appendix Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Downloading an Operating System (OS) . . . . . . . . . . . . . . . . . . . . . . . A-2
Using TFTP To Download the OS File from a Server . . . . . . . . . . . . . A-3
Menu: TFTP Download from a Server . . . . . . . . . . . . . . . . . . . . . . A-4
CLI: TFTP Download from a Server . . . . . . . . . . . . . . . . . . . . . . . A-5
Using the SNMP-Based Software Update Utility . . . . . . . . . . . . . . . . . A-6
Series 2500 Switch-to-Switch Download . . . . . . . . . . . . . . . . . . . . . . . A-6
Menu: Switch-to-Switch Download . . . . . . . . . . . . . . . . . . . . . . . . A-6
CLI: Switch-To-Switch Download . . . . . . . . . . . . . . . . . . . . . . . . . A-7
Using Xmodem to Download the OS File From a PC . . . . . . . . . . . . . A-7
Menu: Xmodem Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
CLI: Xmodem Download from a PC or Unix Workstation . . . . . A-8
Troubleshooting TFTP Downloads . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-9