HP ProLiant DL580 Generation 3

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Troubleshooting 151

Item Refer to

1 "General diagnosis flowchart (on page 153)"

2 "Power-on problems flowchart (on page 155)"

3 "POST problems flowchart (on page 158)"

4 "OS boot problems flowchart (on page 160)"

5 "Server fault indications flowchart (on page 163)"

Main Page

Default Chapter1
- User Guide1
- Table of Contents3
Server Component Identification9
- Front Panel Components10
- Front Panel Leds and Buttons11
- Memory Board Components and Leds12
- Processor Module Leds15
- Rear Panel Components16
- Rear Panel Leds and Buttons17
- Power Supply Leds18
- System Board Components20
- DIMM Slot Locations25
- SCSI Ids26
- Hot-Plug SCSI Hard Drive Leds27
- Hot-Plug SCSI Hard Drive LED Combinations28
- SATA or SAS Ids29
- SATA or SAS Hard Drive Leds30
- SAS and SATA Hard Drive LED Combinations31
- Fan Locations32
- Hot-Plug Fan Leds34
- BBWC Leds35
Server Operations37
- Powering up the Server37
- Powering down the Server37
- In this Section Powering up the Server37
- Extending the Server from the Rack38
- Removing the Access Panel40
- Replacing Hot-Plug Fans41
- Removing the System Cage42
- Accessing the Quickfind Diagnostic Display43
- Battery44
Server Setup47
- Optional Installation Services47
- In this Section Optional Installation Services47
- Rack Planning Resources48
- Optimum Environment49
- Rack Warnings and Cautions52
- Identifying Rack Server Shipping Carton Contents54
- Installing Hardware Options54
- Installing the Server into the Rack54
- Installing the Cable Management Arm55
- Powering up and Configuring the Server55
- Installing the Operating System55
- Registering the Server56
Hardware Options Installation57
- Introduction57
- Processor Options57
- Hot-Plug SCSI Hard Drive Options63
- SAS and SATA Hard Drive Guidelines66
  - Installing the SAS Hard Drive Cage66
  - Installing a Hot-Plug SAS Hard Drive69
- Redundant Hot-Plug Power Supply70
- Battery-Backed Write Cache72
- DVD, Diskette, and CD-RW Drives74
In this Section77
Expansion Board Options77
- Expansion Slot Overview77
  - PCI-X Hot Plug Mezzanine Option79
  - PCI Express Mezzanine Options80
- Installing the PCI-X Hot Plug Mezzanine Option81
- Installing the PCI Express Mezzanine Options86
- Installing Non-Hot-Plug Expansion Boards89
- Installing Hot Plug Expansion Boards91
- Removing a PCI-X Hot Plug Expansion Board92
- RILOE II Board93
Memory Options95
- Memory Overview95
- Advanced ECC Memory97
- Online Spare Memory99
- Hot-Plug Mirrored Memory100
- Hot-Plug RAID Memory102
- Memory Boards and Dimms103
- Configuring the Memory111
In this Section115
Server Cabling115
- Storage Device Cabling Guidelines115
- PCI-X Hot Plug Mezzanine Cabling115
- BBWC Cabling116
- RILOE II Cabling117
- Hot-Plug SCSI Drive Cabling117
  - SCSI Simplex Mode118
  - SCSI Duplex Mode118
- Hot-Plug SAS Hard Drive Cabling119
- USB Cable Assembly119
- Power Switch Cable Assembly120
In this Section123
Server Software and Configuration Utilities123
- Configuration Tools123
- HP Proliant Essentials Rapid Deployment Pack127
- Option ROM Configuration for Arrays128
- Array Configuration Utility128
- Re-Entering the Server Serial Number and Product ID129
- Management Tools130
- Diagnostic Tools135
- Remote Support and Analysis Tools137
  - HP Instant Support Enterprise Edition138
List of Tools138
- Keeping the System Current138
Electrostatic Discharge141
- Preventing Electrostatic Discharge141
- Grounding Methods to Prevent Electrostatic Discharge142
Troubleshooting143
- Additional Information143
- In this Section Additional Information143
- Server Diagnostic Steps144
- Important Safety Information144
  - Symbols on Equipment144
  - Warnings and Cautions146
- Preparing the Server for Diagnosis148
- Symptom Information149
- Service Notifications149
- Loose Connections149
- Diagnostic Steps150
- POST Error Messages and Beep Codes166
  - Introduction to POST Error Messages166
- Other Information Resources169
In this Section171
Regulatory Compliance Notices171
- Regulatory Compliance Identification Numbers171
- Federal Communications Commission Notice172
- Declaration of Conformity for Products Marked with the FCC Logo, United States Only173
- Modifications174
- Cables174
- Mouse Compliance Statement174
- Canadian Notice (Avis Canadien)174
- European Union Regulatory Notice175
- Japanese Notice176
- BSMI Notice176
- Korean Notice A&B177
- Laser Compliance177
- Battery Replacement Notice178
- Taiwan Battery Recycling Notice179
- Power Cord Statement for Japan179
Server Specifications181
- Environmental Specifications181
- In this Section181
Technical Support183
- Before You Contact HP183
- HP Contact Information183
- Customer Self Repair184
Acronyms and Abbreviations185
Index189

HP ProLiant DL580 Generation 3 - Page 151

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