Troubleshooting 153
General diagnosis flowchart
The General Diagnosis flowchart provides a generic approach to troubleshooting.
If you are unsure of the problem, or if the other flowcharts do not fix the
problem, use the following flowchart.
Item Refer to
1 "Symptom information (on page 149)"
2 "Loose connections (on page 149)"
3 "Service notifications (on page 149)"
4 Server maintenance and service guide, located on the Documentation
CD or the HP website (http://www.hp.com/products/servers/platforms
)
5 Server user guide or setup and installation guide, located on the
Documentation CD or the HP website
(http://www.hp.com/products/servers/platforms
)
6 • Server maintenance and service guide, located on the
Documentation CD or the HP website
(http://www.hp.com/products/servers/platforms
)
• "Hardware problems"
7 • "Server Information you need"
• "Operating system information you need"
8 "Contacting HP technical support or an authorized reseller"
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